Apple hasn’t launched an AI chatbot for the public yet, but it has been quietly using AI tools internally for some time.
Apple staff is reportedly using an internal AI chatbot called Enchante to speed up their work.
Apple is said to be encouraging its employees to use Enchante both for testing and for everyday work tasks.
Apple hasn’t launched an AI chatbot for the public yet, but it appears that the company has been quietly using them internally for some time. Last year, Bloomberg’s Mark Gurman reported on a chatbot called Veritas, which was used to test a new version of Siri. Now, Macworld has shared details about two other AI tools that Apple employees are using.
SurveyThe first tool is called Enchante, which reportedly rolled out to Apple staff in November 2025. It is an internal ChatGPT-like assistant that Apple employees can use for “ideas, development, proofreading, and even general knowledge answers,” according to the report.
Also read: Apple plans to rebuild Siri as a ChatGPT-style AI chatbot: Report
Enchante is said to look similar to the ChatGPT app for macOS and runs models that the iPhone-maker has approved. The chatbot likely operates locally or on private servers and incorporates Apple Foundation Models, Claude and Gemini. Employees can upload documents, images, and other files for analysis, and the app can access files stored directly on a Mac.
Apple encourages its employees to use Enchante both for testing and for everyday work tasks, because it incorporates Apple’s internal documentation and guidelines.
The second AI tool is called Enterprise Assistant, which acts as a knowledge hub for corporate employees. As per the report, this chatbot includes a database of Apple’s internal policies, allowing staff to ask questions about everything from company conduct guidelines to health insurance benefits.
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Meanwhile, the tech giant is reportedly working on a major overhaul of Siri that could turn its smart assistant into a chatbot similar to ChatGPT. This chatbot-style assistant is said to be integrated into iOS 27 and could take centre stage at Apple’s Worldwide Developers Conference (WWDC) in June. It’s not a surprise that Apple has been falling behind in the AI race. The company delayed the launch of a more personalised Siri several times.
Also read: DeepMind and Anthropic CEOs warn AI is already impacting junior roles
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Ayushi Jain
Ayushi works as Chief Copy Editor at Digit, covering everything from breaking tech news to in-depth smartphone reviews. Prior to Digit, she was part of the editorial team at IANS. View Full Profile
