WhatsApp, Facebook, Instagram experiencing outage and media download issues worldwide, company apologises on Twitter
WhatsApp, Instagram and Facebook users around the world are experiencing issues with the services.
According to Downdetector, the glitches on the social media apps started approximately four hours ago, i.e around 6pm IST on July 3.
WhatsApp, Instagram and Facebook users around the world are reporting outage issues as well as media download, loading glitches on the three Facebook-owned apps. We first noticed the WhatsApp issue when we were unable to download videos and images on the messaging platform. An error message is displayed every time we try to download media on WhatsApp. The pop-up asks users to try turning Wi-Fi/VPN on/off, however, the problem persists even when a device is successfully connected to Wi-Fi or 4G.
SurveyWhile we, in India, are not experiencing outright outage of the three social media apps, users around the world are reporting complete outage and/or glitches like the one pointed above. According to Downdetector, the problem started around 4 hours back on July 3, i.e 6pm IST. Reports of the outage are pouring in from India, New York, Scotland, Pennsylvania, Zimbabwe, Spain and multiple other locations around the world.
On Instagram, users, including some of us in India, are reporting that they are unable to see their saved posts, while new posts are not loading. Similar loading errors are seen spiking up on Downdetector.com for Facebook as well.
Meanwhile, disgruntled users have taken to Twitter for refuge. Here’s what they’re saying:
Me making my way to Twitter cause Instagram is down again #instagram #instagramisdown pic.twitter.com/b7dU6Ye1Cv
— Vi (@itss_vi) July 3, 2019
@instagram PLEASE IMPROVE YOUR SERVICE ALWAYS DOWN IM KINDA MAD WITH YOU
— lily (@lilyqtie) July 3, 2019
Facebook? Down
Instagram? Down
Twitter? Up and running because it knows how to be the superior form of social media.I swear. I think Facebook is gonna pull a MySpace and dip out in about 3 years tbh. Twitter will just buy out Instagram and bring it back to its original glory.
— Jimothy (@Whitemexican4L) July 3, 2019
I don’t use twitter anymore unless instagram is down, so I use twitter pretty regularly #instagramdown
— Caroline(@ballinger_tea) July 3, 2019
Facebook has responded to the ongoing issues with its apps, ironically on Twitter. The company has apologised and says it is aware of the issue and is working towards resolving the same.
We’re aware that some people are having trouble uploading or sending images, videos and other files on our apps. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #facebookdown
— Facebook (@facebook) July 3, 2019
We’re aware that some people are having trouble uploading or sending images and videos on Instagram. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #instagramdown
— Instagram (@instagram) July 3, 2019
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