Satya Nadella flags hidden risk of using AI, says you pay for intelligence twice

HIGHLIGHTS

Satya Nadella has warned that businesses may be giving away valuable knowledge while using AI tools.

He argues that companies pay for AI intelligence twice.

"You essentially pay for intelligence twice, once with money, and again with something even more valuable," he wrote.

Satya Nadella flags hidden risk of using AI, says you pay for intelligence twice

AI is changing how companies operate. Businesses are using AI to write code, analyse large amounts of data, automate everyday tasks and make important decisions. These tools can save time and improve productivity. However, Microsoft CEO Satya Nadella believes there is another side to the growing use of AI that companies should be aware of. In a detailed post on X, Nadella warned that businesses may be giving away valuable knowledge while using AI tools.

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Nadella calls this the “Reverse Information Paradox.” He argues that companies pay for AI intelligence twice. “You essentially pay for intelligence twice, once with money, and again with something even more valuable,” he wrote.

Also read: Meta discontinues Muse Image AI feature after backlash, says it missed the mark 

The first cost is which a business pays an AI company to use its models and services. The second cost is less obvious. To get better answers from AI, companies provides more information about their work, processes and problems. 

According to him, AI models can learn from much more than the data directly provided to them. Prompts, tools used by AI agents and corrections made when a model gives a wrong answer can also reveal valuable information. 

“Every correction is distilled into institutional know-how. It’s the kind of knowledge a competitor could never buy, and the kind that leaks almost imperceptibly: trace by trace, correction by correction, eval by eval,” Nadella said.  He further added, “In consuming intelligence, you are creating intelligence. And what you create should belong to you.”

The Microsoft CEO believes companies need stronger boundaries around their AI systems. Businesses should retain control of their data, AI memory, feedback, internal tests and other information created while using models.

Also read: Apple accuses OpenAI of stealing trade secrets, ChatGPT maker responds 

He also advised organisations to avoid becoming completely dependent on one AI model. “In the cloud era, enterprises accumulated data. In the AI era, they accumulate learning,” Nadella wrote.

While concluding his post, he said, “a company should be able to use a model without giving up the knowledge that makes it unique.”

Ayushi Jain

Ayushi Jain

Ayushi works as Chief Copy Editor at Digit, covering everything from breaking tech news to in-depth smartphone reviews. Prior to Digit, she was part of the editorial team at IANS. View Full Profile