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The Nokia 9 Pureview(₹ 44500 at amazon) was launched amid much fanfare at MWC 2019. The smartphone with a penta-camera setup at the back is the first of its kind, and is yet to launch in India, but has gone on sale in international markets. In fact, it has even received a $100 discount in the US, getting its price down to $599 (Rs 41,858). In international markets, the Nokia 9 Pureview’s price cut is seen as a sign of the company making up for a series of software bugs in the device, especially pertaining to the in-display fingerprint sensor. Multiple testers reported that the optical fingerprint sensor on the Nokia 9 Pureview fails to unlock with each attempt and even unlocks with unregistered fingerprints.
Now, folks over at DecodedPixel have demonstrated the false positive using a pack of chewing gum. The team Tweeted a video of how they were able to unlock the Nokia 9 Pureview by just tapping the packet of chewing gum on the in-display sensor in the phone.
Here is my Nokia 9 Fingerprint sensor issue, phone can be unlocked using a chewing gum packet or someone else's finger. Even unlocked with a coin or leather gloves. Please do help me get my Nokia 9 sorted. pic.twitter.com/Thce3nB2fr— Decoded Pixel (@decodedpixel) April 21, 2019
They also demonstrated how the Nokia 9 Pureview can be unlocked with unauthorised fingerprints. As seen in the video, the error seems random, but definitely threatening enough for someone to stop relying on the phone’s fingerprint scanner. DecodedPixel reported that they’ve seen this issue since the past two weeks and have not been able to troubleshoot it using various methods. They even reportedly contacted Nokia, but did not receive a response immediately.
A Reddit thread about the problem shows other users facing the same issue with their Nokia 9 handsets.
In response to the problem, HMD Global’s Chief Product Officer, Juho Sarvikas, has responded to DecodedPixel’s tweet saying, “Hi there! We have not been able to reproduce the issue. Our team in UK will reach out to you. It would be super helpful if we could swap your unit so that we can investigate this. Thanks!”
Germal Vlogger TechAltar had also reproduced the problem and reported the issue to HMD Global. He has since been contacted by the company via email, saying that the issue is being investigated.
HMD has just gotten back to me about the Nokia 9 fingerprint reader. They are investigating it. pic.twitter.com/EbeqQ35422— TechAltar (@TechAltar) April 23, 2019
You can read our first impressions of the Nokia 9 Pureview here.
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