- Haryana man puts up anti-Google banners in Delhi
- Man claims the service centre did not rectify issues with his Pixel device
- Google has sent us a statement that you can read below
UPDATE: Google reached out to us explaining its side of the story. The company says that it has always put its users before everything else. "For Pixel, we have a world-class after-sales service network in India. In this particular case, when the customer was dissatisfied with our repeated efforts and response to his service request, we offered a free of cost repair or a new device, in line with our warranty policy. He has, however, repeatedly failed to accept the replacement and has instead demanded two units of the next-gen Pixel. Unfortunately, we can not give in to misuse of our policy or coercion, and are unable to comply with his unreasonable demands. We have remained and continue to be committed to resolving this issue, and abide by our service standards without exception," Google told digit.in in an email.