Yahoo and AOL down: Thousands unable to access their mails

Yahoo down: Yahoo services faced a major disruption on Wednesday, leaving thousands of users unable to access mail, news, finance, and other platforms. The outage caused a huge surge in complaints about the service from various regions, with many saying error messages popped up repeatedly when trying to log in or load pages. Outage tracking data shows that within hours, the problem grew rapidly, with many indications of a large-scale service failure. AOL, owned by Yahoo, also went down; this added to frustration for people who rely on these services daily for communication and everyday updates. Although some platforms partially recovered at different times, many users continued to have problems accessing them. Later, Yahoo confirmed it was aware of the situation and said teams were working to resolve it. Here is what is known so far, including the scale of the outage and user impact.

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Yahoo down: What we know so far

Yahoo’s main website, Mail, and other services started showing errors on Wednesday, such as ‘too many requests’ and ‘403 forbidden’. At the worst point, Downdetector received nearly 19,000 reports about the Yahoo homepage, with users unable to load the site or read news. Yahoo Mail had about 15,000 complaints, mostly from users who couldn’t log in or access their accounts.

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About 79% of users reported that the Yahoo website was not working, while 17% had problems with the mobile app. Around 4% reported issues with Yahoo search. For Yahoo Mail, about 62% of users couldn’t access the website, 34% had login problems, and a small number reported issues with the app.

AOL down: What we know

AOL also had problems at the same time. Downdetector recorded about 7,400 reports from AOL users. Most complaints were about the AOL website not loading. Around 44% of users said they couldn’t log in, and a few had trouble with AOL search. Because the error messages were similar, it looks like Yahoo and AOL were hit by the same outage.

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Response from Yahoo and AOL

Yahoo released a short update saying it was aware that some users were experiencing issues accessing Yahoo services and websites. The company said its teams were actively investigating the problem and would provide updates as more details became available. No detailed explanation about the cause of the outage has been shared so far. AOL did not issue a separate statement.

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Bhaskar Sharma

Bhaskar is a senior copy editor at Digit India, where he simplifies complex tech topics across iOS, Android, macOS, Windows, and emerging consumer tech. His work has appeared in iGeeksBlog, GuidingTech, and other publications, and he previously served as an assistant editor at TechBloat and TechReloaded. A B.Tech graduate and full-time tech writer, he is known for clear, practical guides and explainers. View Full Profile