TRAI has started rolling out a network-based caller identification system called Calling Name Presentation (CNAP).
This service aims to help mobile users identify who is calling them by showing a verified name along with the phone number.
The caller’s name is fetched directly from official telecom records.
The Telecom Regulatory Authority of India (TRAI) has started rolling out a network-based caller identification system called Calling Name Presentation (CNAP). This service aims to help mobile users identify who is calling them by showing a verified name along with the phone number. The move comes at a time when spam calls and fake callers have become a daily problem for people.
SurveyTRAI approved the CNAP framework in October 2025. Following this, telecom operators started live testing the service last month. The rollout is now happening gradually across different networks. CNAP is said to be active for most mobile users in India by March or April 2026.
Today, many people avoid answering unknown numbers because callers often pretend to be bank officials, courier agents, or government representatives. By showing a verified name, CNAP will help users quickly judge whether a call is genuine or suspicious.
Also read: Samsung Galaxy S26 Ultra leaks: Launch date, price, camera upgrades and more
What is CNAP and how it works
CNAP is different from regular caller ID services like Truecaller. Currently, phones usually display only the caller’s number unless the number is saved in contacts or identified by third-party apps. These apps often rely on crowd-sourced data, which may not always be accurate.
With CNAP, the caller’s name is fetched directly from official telecom records. When a person makes a call, the receiver’s telecom operator checks a secure Calling Name (CNAM) database. The verified name linked to that SIM card is then displayed on the recipient’s screen almost instantly.
Also read: Motorola Edge 50 Pro price drops by over Rs 14,400 on Amazon: Check deal details here
According to the regulator, CNAP will be enabled by default for all users. However, individuals who do not want their name to appear on outgoing calls can opt out by contacting their telecom operator. .
CNAP is expected to play an important role in fighting call-related fraud and making phone communication safer and more transparent for users across India.
Also read: Google Pixel 10 Pro price drops by over Rs 15,700 on Amazon, check details here
Follow Us
Ayushi Jain
Ayushi works as Chief Copy Editor at Digit, covering everything from breaking tech news to in-depth smartphone reviews. Prior to Digit, she was part of the editorial team at IANS. View Full Profile
