Booking.com confirms data breach, billions of users may be at risk: Here is what you can do
Follow UsBooking.com has confirmed a data breach exposing user booking details, prompting security concerns and caution among customers.
Personal data like names, emails, phone numbers and booking details may have been accessed
Users report phishing attempts and scam messages following the breach
Booking.com, after a series of speculations, has acknowledged a cybersecurity incident that may have exposed personal information of its users. The company confirmed that the unauthorised parties were able to access certain booking-related data, including customer names, email addresses, phone numbers and reservation details.
SurveyGiving a statement to the public, a company spokesperson stated that the platform detected unusual activity, including external actors and took immediate steps to contain the issue. The company also updated reservation PINs and notified affected users about the potential breach.
As per the email shared by users online, the compromised information may include details provided during hotel bookings, such as contact information and any additional data shared with accommodation providers. However, the company has not disclosed the exact timeline of the breach or the total number of impacted users.
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The incident has also raised concerns among the customers, with some reporting suspicious messages and phishing attempts after the breach. The users on online forums claimed that they got fraudulent communications, including messages impersonating hotel staff and redirecting them to fake websites in an attempt to extract sensitive financial information. The company has also stated that the situation is now under control.
What to do now?
However, Booking.com has not confirmed if the payment data was compromised, but the affected users have been advised to remain cautious. Experts suggest closely monitoring financial accounts, avoiding suspicious links and verifying communications only through official channels.
Steps you should take immediately
All users are advised to change the password, verify the reservation PIN and inspect their account details. The users are also advised to monitor their financial statements closely.
