Paytm has announced that it will offer same day delivery on products in 20 cities in India via its Online to Offline (O2O) program. The company says that it has begun deliveries with local providers and will add more categories. For now, same day delivery is available on large appliances and mobiles, and is already active on the platform. Paytm notes that sellers themselves provide delivery and installation, while it enables them to do so by training them on how to manage online customer expectations and experience. Paytm notes that consumers will have to pay a nominal amount to avail the same day delivery and installations services.
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