Bharat Sanchar Nigam Limited (BSNL), has recently rolled out its Voice over Wi-Fi (VoWiFi) service across all telecom circles in India. The launch of the new service was announced using the BSNL’s official Twitter handle. The company explained that with this new service they aim to improve connectivity for those regions which do not have mobile connectivity at all or where mobile connectivity is weak.
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Furthermore, this launch has also placed BSNL with the other major private telecom companies, such as Bharti Airtel and Jio, which offer Voice over Wi-Fi services and have been doing this for a while now. This service enables consumers to place and receive calls as well as send messages via Wi-Fi as opposed to mobile communication services.
The VoWiFi service is now available for all BSNL customers, and this is a major milestone for the firm, considering the efforts it has made to improve its network. According to the government-owned telecom firm, the VoWiFi service will prove to be quite useful for customers living in rural India, as the strength of the cellular signal is weak. In these regions, customers have difficulties accessing either call or internet services, and now, they can use the Wi-Fi connection to have clear call conversations.
Moreover, this technology will also enable calls and messages to be forwarded to and from a stable Wi-Fi, such as BSNL Bharat Fibre or other broadband connectivity, and not via mobile towers. This will enable uninterrupted calls and messages in residences, offices, basements, and other areas where mobile signal connectivity may not be very good. The service will also enable seamless handover from mobile to Wi-Fi and vice versa.
One of the major benefits of BSNL’s VoWiFi service is that it doesn’t require any special applications. Users can make as well as receive phone calls with the regular dialler of the phone. This implies that customers don’t incur any extra costs. Additionally, the service increases network capacity because it reduces network congestion. This service is advantageous because it is beneficial to customers as well as BSNL.
Installation of VoWiFi is quite straightforward, as BSNL users just need to enable Wi-Fi Calling on their handset settings. For people who do not know whether their handset supports it or not, they can visit the nearest BSNL customer service point or contact BSNL customer service at 18001503.
Bhaskar is a senior copy editor at Digit India, where he simplifies complex tech topics across iOS, Android, macOS, Windows, and emerging consumer tech. His work has appeared in iGeeksBlog, GuidingTech, and other publications, and he previously served as an assistant editor at TechBloat and TechReloaded. A B.Tech graduate and full-time tech writer, he is known for clear, practical guides and explainers. View Full Profile