After WhatsApp, Telegram submits reply to govt amid username feature row: Report

After WhatsApp, Telegram submits reply to govt amid username feature row: Report

Telegram has reportedly answered the Indian government’s questions about its username feature, shortly after WhatsApp submitted its response. The government had sent notices to major messaging apps like WhatsApp, Telegram, and Signal, asking how these features work and what safety measures are used to stop misuse. In the notice sent to the platforms, officials seek clarity over the potential impact of username-based communication on user safety. Reports suggest that the explanations provided by the platforms are currently being examined, and the future of the username feature will be decided based on the explanations. Here’s what you need to know about the ongoing review.

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What is the username feature?

The username feature is something that allows individuals to communicate with strangers without the need of sharing their mobile phone numbers. The working of the feature is simple as the username substitute for the mobile number. A username can be a unique name created by a user to identify their account. It can be a combination of letters, numbers and symbols.

While the feature is designed to protect user privacy, authorities are concerned that it could be misused to create usernames that impersonate individuals, government institutions, public figures, or trusted organisations.

Also read: EU says Instagram and Facebook are addictive, asks Meta to make changes or pay massive fine

How the issue started

The issue gained attention after WhatsApp announced its new username feature in India. As soon as the feature was announced, the Indian government asked the messaging platforms for details about possible misuse and wanted to know what safety measures companies were taking to prevent fraud.

WhatsApp, since then, has responded to the queries asked by the government. They have also assured the officials that the feature would not be launched in India until discussions with the government were completed. The response submitted by the platform is currently being examined by the IT ministry.

Telegram, which already offers username-based communication, was also asked to share details about its approach to preventing misuse.

Also read: TRAI vs Truecaller: Regulator clarifies how 1600 and 140 numbers should be handled

Govt reviews username feature functioning

The IT ministry issued notices to messaging platforms seeking clarity on safeguards against impersonation, fraud, and other cyber risks linked to username-based communication. IT Secretary S. Krishnan said that responses from the platforms would be reviewed before any further action is taken. However, PTI confirmed that Telegram has submitted a response to the government’s queries. It will now be assessed by the officials as they’ll decide on whether existing safeguards are sufficient or whether additional measures may be required.

Bhaskar is a Senior Copy Editor at Digit India who keeps a close watch on everything shaping the world of technology from smartphones and home appliances to AI, government tech initiatives, digital safety, and the latest industry developments. Whether it's breaking news, in-depth features, hands-on reviews, practical how-to guides, or exclusive scoops, he translates complex tech into stories that are easy to understand and worth reading. His work has been featured in iGeeksBlog, GuidingTech, and other leading publications. Before joining Digit India, he served as an assistant editor at TechBloat. A B.Tech graduate and full-time tech journalist, he is driven by just one goal, which is to help readers stay informed, stay secure, and stay ahead in an ever-changing digital world. View Full Profile