Apple Vision Pro buyers are returning it to store: Here’s why

Apple Vision Pro buyers are returning it to store: Here’s why
HIGHLIGHTS

There has been a noticeable increase in Vision Pro owners taking to social media to announce their intention to return their headsets.

One of the primary reasons cited for returns is discomfort.

Users have reported experiencing headaches and motion sickness when using the headset.

Apple recently launched the much-awaited Vision Pro headset, and people are going crazy about it. Apple has taken mixed reality to the next level with its latest MR headset.

While the Vision Pro headset created a buzz on the internet, there has been a noticeable increase in Vision Pro owners taking to social media to announce their intention to return their $3,500 headsets in recent days.

Also read: Apple Vision Pro memes: 7 wild ways how people are using it

This surge aligns with the fact that Apple permits returns within 14 days of purchase, and for many early adopters of the Vision Pro, this timeframe is nearing its end, reports The Verge.

One of the primary reasons cited for returns is discomfort. Users have reported experiencing headaches and motion sickness when using the headset. The weight distribution, particularly the front-heavy design, has also been a common complaint. 

Also read: Mark Zuckerberg’s take on Apple Vision Pro VS Meta Quest 3: Check out

One of the The Verge’s employees even claimed experiencing what he believed to be a burst blood vessel in his eye after using the device. Additionally, at least one other individual reported a similar experience of redness. It’s worth noting that users of VR headsets have anecdotally reported dry eyes and redness for years.

Beyond hardware concerns, there are also notable issues regarding productivity with the Vision Pro. Many users feel that the device doesn’t offer sufficient productivity benefits considering its price point.

For instance, one user mentioned on Threads that viewing Figma screens induced dizziness and found the device impractical for their work. Similarly, an engineer shared on X that the coding experience failed to meet their expectations, with focusing issues leading to headaches.

The impact of this vocal subset of early adopters on the future of Vision Pro remains uncertain. While many individuals expressing intent to return the device also express interest in trying a second-generation model, others highlight issues such as the absence of a standout application or discomfort as primary concerns rather than the technology itself.

Additionally, it’s challenging to gauge the extent of this phenomenon. Although these users are sharing their opinions on social media, the actual return rate is unknown.

Ayushi Jain

Ayushi Jain

Tech news writer by day, BGMI player by night. Combining my passion for tech and gaming to bring you the latest in both worlds. View Full Profile

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