Reliance Jio reveals huge call fail numbers owing to lack of support from Airtel, Idea & Vodafone

By Adamya Sharma | Published on Sep 27 2016
Reliance Jio reveals huge call fail numbers owing to lack of support from Airtel, Idea & Vodafone
HIGHLIGHTS

The Mukesh Ambani led telco has published a link on its website, making information about call drop, call fail rates public.

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Reliance Jio’s network is suffering from huge call drop issues adding to the frustrations of its users, as well as the new telecom operator. As we told you before, Jio has not only been dissed for late activations, but users are literally not being able to use their connections for something as basic as a voice call.

Now the Mukesh Ambani led telco has published a link on its website, making information about call drop, call fail rates public. The data shared by the company shows the size of failed calls on Jio’s network in a period of 24 hours. According to the company, as of September 22, 12 crore calls from a total of 15 crore attempted calls failed on the network, owing to lack of interconnect points provided by incumbent telecom operators like Airtel, Idea and Vodafone.

Of the 6.13 crore call attempts made from Jio to Airtel, 4.8 crore calls failed. That is 78.4% of all calls from Reliance Jio to Airtel on September 22. With Vodafone, the number goes up to 84.1% call fails, while 3.36 crore calls from a total of 4.39 crore calls to Idea also could not go through. In peak hours of calling, Jio reports call failure of 81.5% calls to Airtel, 87.8% calls to Vodafone and 82.2% calls to Idea.  

Reliance Jio says it will be updating this data periodically, keeping with its promise of being transparent with its users. However, bad voice call quality is not the only battle Jio needs to fight. The company’s biggest bet, data, is also not going down very well with users who are witnessing low average connectivity speeds on the 4G-only network across India.

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Adamya Sharma

Managing editor, Digit.in - News Junkie, Movie Buff, Tech Whizz!

Digit caters to the largest community of tech buyers, users and enthusiasts in India. The all new Digit in continues the legacy of Thinkdigit.com as one of the largest portals in India committed to technology users and buyers. Digit is also one of the most trusted names when it comes to technology reviews and buying advice and is home to the Digit Test Lab, India's most proficient center for testing and reviewing technology products.

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