Install App Install App

Samsung urges Galaxy Note 7 users to ‘immediately’ stop using the smartphone, replacement devices to follow soon

Samsung will be marking the replacement Note 7 devices with a blue S on the box.

By Nikhil Punjabi | Published 12 Sep 2016 16:24 IST
HIGHLIGHTS
  • Samsung will be marking the replacement Note 7 devices with a blue S on the box.

Samsung urges Galaxy Note 7 users to ‘immediately’ stop using the smartphone, replacement devices to follow soon

In a statement posted by Samsung on its website, the smartphone giant has requested users around the world to stop using the phone and return their existing Galaxy Note 7 to get a replacement "immediately". Samsung will also be offering temporary phones to the affected customers, for which the customers need to visit Samsung's service centres and receive rental phones for temporary use. 

"Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note 7s and exchange them as soon as possible," said Koh Dong-jin, Samsung's mobile president. "We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible."

Samsung, two weeks after the launch of the phone, had issued a statement that ordered for a recall of 2.5 million Galaxy Note 7s worldwide. The recall was issued during investigations into reports of the phone catching fire and bursting into flames, due to the faulty rechargeable lithium batteries manufactured by one of its suppliers. As of September 1, Samsung had logged 35 cases that had been reported globally.

New Device Identification 

Reports also suggest that Samsung will be shipping new batches of Galaxy Note 7 devices soon. These new batches of the Note 7 will come with a marking on the box clearly indicating the safe ones from the older ones. 

The New Galaxy Note 7 packaging will come with a small black square on the white barcode label along with a white sticker with a blue letter ‘S’. Samsung will also be launching an IMEI database tool next week where consumers can check if the phone is an original one, recalled Note or one of the safe replacement shipments.

To ensure total protection, Samsung may deactivate unreturned affected Galaxy Note 7 units remotely after Sept 30, suggests a Reddit user on this thread. Looks like Samsung is leaving no way to make sure that all affected devices are off the streets.

Samsung Galaxy Note 7 Key Specs, Price and Launch Date

Expected Price:
Release Date: 06 Dec 2016
Variant: 64GB
Market Status: Discontinued

Key Specs

  • Screen Size Screen Size
    5.7" (1440 x 2560)
  • Camera Camera
    12 | 5 MP
  • Memory Memory
    64 GB/4 GB
  • Battery Battery
    3500 mAh
Nikhil Punjabi
Nikhil Punjabi

Email Email Nikhil Punjabi

Follow Us Facebook Logo

Tags:
samsung s7 s7-note s7-note-replacement s7-note-fire phone-burst phone-fire
Install App Install App
Advertisements

Trending Articles

Advertisements

LATEST ARTICLES View All

Advertisements

Hot Deals View All

OnePlus 9R 5G (Carbon Black, 8GB RAM, 128GB Storage)
OnePlus 9R 5G (Carbon Black, 8GB RAM, 128GB Storage)
₹ 39999 | $hotDeals->merchant_name
iQOO 7 5G (Solid Ice Blue, 8GB RAM, 128GB Storage) | 3GB Extended RAM | Upto 12 Months No Cost EMI | 6 Months Free Screen Replacement
iQOO 7 5G (Solid Ice Blue, 8GB RAM, 128GB Storage) | 3GB Extended RAM | Upto 12 Months No Cost EMI | 6 Months Free Screen Replacement
₹ 29990 | $hotDeals->merchant_name
iQOO Z5 5G (Mystic Space, 12GB RAM, 256GB Storage) | Snapdragon 778G 5G Processor | 5000mAh Battery | 44W FlashCharge
iQOO Z5 5G (Mystic Space, 12GB RAM, 256GB Storage) | Snapdragon 778G 5G Processor | 5000mAh Battery | 44W FlashCharge
₹ 26990 | $hotDeals->merchant_name
OnePlus Nord 2 5G (Blue Haze, 8GB RAM, 128GB Storage)
OnePlus Nord 2 5G (Blue Haze, 8GB RAM, 128GB Storage)
₹ 29999 | $hotDeals->merchant_name
Samsung Galaxy M52 5G (Blazing Black, 6GB RAM, 128GB Storage) Latest Snapdragon 778G 5G | sAMOLED 120Hz Display
Samsung Galaxy M52 5G (Blazing Black, 6GB RAM, 128GB Storage) Latest Snapdragon 778G 5G | sAMOLED 120Hz Display
₹ 24999 | $hotDeals->merchant_name
DMCA.com Protection Status