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Samsung Galaxy Note 8 users complain about phone freezing when opening Contacts

By Digit NewsDesk | Published on 01 Nov 2017
HIGHLIGHTS
  • User’s on Samsung official US Forum are complaing about the device completely freezing even when the app is accessed by the Messaging or Phone apps

Samsung Galaxy Note 8 users complain about phone freezing when opening Contacts

Samsung’s latest flagship smartphone, the Galaxy Note 8 may be a well received phone by consumers and critics alike, but that doesn’t mean that it is free from problems. A number of users on Samsung’s official US forum are complaing that the device freezes in different use-case senarios. The most common seems to be when accessing the Contacts app. 

In a post titled ‘Note 8 Freezing and unresponsive’, users also note that the phone freezes, when the Contacts app is accessed by other apps such as Messaging or Phone, leaving users no other choice but to use the dialer to manually dial in the phone numbers. Once the smartphone freezes, users have no other option but to restart the device. Some users also claim that that problem has surfaced just a couple of weeks into their purchase. The problem seems to mostly affect users in the US and Europe for now.

Of course, Samsung isn’t the only company that is facing problems with its flagship smartphone. Google’s new Pixel 2 also seems to have its fair share of problems, notably the Pixel 2 XL. Users of the larger device have reported problems such as screen burn-in, random crashes when using Android Auto and an audio recording issue. Pixel 2 owners have complained about clicking and high pitched frequency sounds, The company has since stated that it is working on a software fix for the problems faced for the Pixel 2 clicking sounds and Pixel 2 XLs screen issues.

To recall, the Samsung Galaxy Note 8 was launched a few months back and is the first phone by the company to feature a dual-rear camera setup. Like the Galaxy S8 series, it too features a 18.5:9 display aspect ratio, with the main differentiating factor being the larger screen size and S-Pen stylus. The phone was launched in India at Rs 67,900.

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