No diagnostic testing required for Rs 2000 out-of-warranty iPhone battery replacement, confirms Apple

By Digit NewsDesk | Published on 03 Jan 2018
HIGHLIGHTS

In an internal document shared with Apple Stores, the company has directed the repair outlets to replace batteries on all iPhone 6 or later devices without the need to conduct or pass the Apple Diagnostic Test.

No diagnostic testing required for Rs 2000 out-of-warranty iPhone battery replacement, confirms Apple

Want to modernise your banking loan application?

Build an application that analyses credit risk with #IBMCloud Pak for Data on #RedHat #OpenShift

Click here to know more

Advertisements

Apple has already apologised for slowing down older iPhones to avoid unexpected shutdowns. Apple has also lowered the price of replacement iPhone batteries for iPhone 6 or later devices, and users can now get a new battery for as low as Rs 2000, as against its original price of Rs 8,200.

However, some users reported that when they approached an Apple authorised repair centre for a battery replacement, they were told their devices were ‘ineligible’ because they managed to pass Apple’s Diagnostic Test confirming that the battery was still in good condition.

Now, Apple has clarified that older iPhones don’t need to pass the diagnostic test in order to be eligible for the cheaper battery replacement. This means that you can now get batteries on your iPhone 6, 6s, SE and 7 replaced without any need for further testing by Apple. The same policy will also apply for iPhone 8 and iPhone X when the devices consumers have go out of warranty.

According to iGen, an internal company note shared with Apple Stores directs them to replace out-of-warranty batteries on iPhones without further investigation into the battery health. Apple usually replaces iPhone batteries under warranty only if the capacity reaches 80 percent or lesser of its initial capacity. This policy will remain the same for all iPhones still under warranty.

Apple Battery Diagnostic test courtesy Mashable. White dot indicates status of iPhone battery..

Further, under warranty iPhones will also need to complete a mandatory diagnostic test to determine if the battery health has diminished or not.

Those customers who have already changed the batteries of their iPhone 6 or later devices at the original cost have been directed to contact Apple Support to reach a resolution.

Apple is yet to unveil its own battery diagnostic tool which was promised alongside the cheaper battery replacement. The tool is expected to be rolled out with an upcoming iOS update.

logo
Digit NewsDesk

The guy who answered the question 'What are you doing?' with 'Nothing'.

Advertisements

Trending Articles

Advertisements

latest articles

View All
Advertisements

Top Products

Popular Mobile Phones

View All

Hot Deals

View All

Digit caters to the largest community of tech buyers, users and enthusiasts in India. The all new Digit in continues the legacy of Thinkdigit.com as one of the largest portals in India committed to technology users and buyers. Digit is also one of the most trusted names when it comes to technology reviews and buying advice and is home to the Digit Test Lab, India's most proficient center for testing and reviewing technology products.

We are about leadership-the 9.9 kind! Building a leading media company out of India.And,grooming new leaders for this promising industry.

DMCA.com Protection Status