Coinbase acknowledges data breach reports, says no customer funds were impacted

HIGHLIGHTS

Coinbase has addressed reports of a data breach.

The company assured customers that their funds are safe.

The company said the incident involved Amplitude, a third-party analytics provider.

Coinbase acknowledges data breach reports, says no customer funds were impacted

Cryptocurrency exchange platform Coinbase has addressed reports of a data breach, assuring customers that their funds are safe. The company said the incident involved Amplitude, a third-party analytics provider, rather than Coinbase’s own systems. According to Coinbase Support’s X account, the exposed information includes only a “small subset” of contact details, along with data linked to other customers of Amplitude. The company said it has found no signs of unauthorised access to its systems. It is also contacting affected customers through email, as required by law. However, the company has not revealed how many customers were affected.

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The incident highlights the security risks companies face when they depend on outside service providers. Even if a company’s own systems remain secure, a breach at a partner organisation can put some customer information at risk.

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Amplitude provides analytics services that help businesses understand how people use their products. In this case, the reported exposure originated at the service provider, according to Coinbase. The exchange has not reported any compromise of its core infrastructure.

While the incident has not affected customer funds, the leak of contact information can still create problems for users. Cybercriminals can use email addresses and phone numbers to target people with phishing messages and other scams. They may pretend to represent a trusted company or support team to trick users into sharing sensitive information. They may also send fake security alerts or messages asking customers to verify their accounts. So, users should be cautious when receiving unexpected communications.

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Coinbase has not disclosed further details about the number of affected users or the exact types of contact information involved. 

The disclosure comes amid other reports of customer-data breaches in the financial sector. Brokerage firm Daishin Securities recently reported that personal information belonging to 38,490 customers had been compromised. The exposed information reportedly included customers’ names, email addresses and mobile phone numbers. 

Also read: Starlink users at risk of being tracked and spied on through online ads: Report

Ayushi Jain

Ayushi Jain

Ayushi works as Chief Copy Editor at Digit, covering everything from breaking tech news to in-depth smartphone reviews. Prior to Digit, she was part of the editorial team at IANS. View Full Profile