Netflix stops letting users cast shows from mobile phones, features now limited to select devices

Netflix has stopped letting most people cast shows and movies from their phones to their televisions, bringing a sudden change to a feature many relied on. Over the last few weeks, users noticed the cast button quietly disappeared from the mobile app, and Netflix has since updated its help page to confirm that phone-to-TV casting is no longer supported on most modern televisions and streaming devices. Viewers are now expected to open the Netflix app directly on their TV and use the remote to browse and play content. The shift affects nearly all subscribers except those using certain older devices, and even then, only people on higher-priced plans can still cast. Netflix has not provided a reason for the move, leaving customers confused and frustrated as they adjust to the new limits.

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For many subscribers, casting from a phone has long been the simplest way to move a show from a small screen to a larger one. With one tap, they could start a movie on their phone and enjoy it on the television. After recent updates, that ease has vanished. The once-familiar cast button no longer appears for most users, and attempts to start a show on the phone now lead nowhere. Instead, Netflix instructs people to open the app directly on their television, which means the TV must have the Netflix app installed and up to date.

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The sudden change has caused confusion because Netflix did not warn viewers before making it. On online forums, some subscribers reported losing the feature as early as November 10. A few discovered that casting still worked on older versions of the mobile app but disappeared the moment they updated. Others mentioned that they rebooted their devices, reset settings, or reinstalled the app, only to find the casting option permanently gone.

There are, however, a few exceptions. Casting still works on older Chromecast units and televisions that come with Google Cast built in, but even this is not guaranteed for everyone. Netflix now allows casting only for subscribers on its higher-priced ad-free plans, which begin at $17.99 a month. People on the cheaper ad-supported plan, which costs $7.99, cannot cast even if they own older devices that technically support the feature. This has sparked irritation among those who relied on casting as part of their daily routine and who now feel pushed toward more expensive plans.

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Netflix has yet to give any explanation. However, its help page simply states the feature is no longer supported on most devices, offering no insight into whether this is a temporary change or a permanent one. Some viewers suspect it may relate to controlling the viewing experience, while others believe it could be a way to guide people toward using the TV app. For now, those who depended on casting must adapt to using the TV remote or hang on to older hardware that still allows limited casting.

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Bhaskar Sharma

Bhaskar is a senior copy editor at Digit India, where he simplifies complex tech topics across iOS, Android, macOS, Windows, and emerging consumer tech. His work has appeared in iGeeksBlog, GuidingTech, and other publications, and he previously served as an assistant editor at TechBloat and TechReloaded. A B.Tech graduate and full-time tech writer, he is known for clear, practical guides and explainers. View Full Profile