In its Indian Digital Experience Report, SAP SE states that an unsatisfied digital experience can jeopardize customer loyalty over a brand
New Vostro 14 5490 Laptop with 10th Generation Intel core process
It has a RAM of 8GB and 2GB GDDR5 graphics memory. Save Rs.17,000 on this deal
Click here to know more
SAP SE has revealed its findings of its India Digital Experience Report and states that that an unsatisfied digital experience can jeopardize customer loyalty over a brand. As per the report, only eight percent of customers who are unsatisfied with their digital experience would continue to remain loyal to a brand.
Read the complete press release below
SAP SE today unveiled the India Digital Experience Report, which revealed how India’s best known brands can jeopardize customer loyalty over an unsatisfied digital experience. The report states that only 8 per cent of customers unsatisfied with their digital experience would continue to remain loyal to the brand.
SAP’s India Digital Experience Report highlights how some of the country’s largest brands perform in delivering digital experiences to their customers.
Digital experiences can make or break a brand in today’s era and a strong digital infrastructure is imperative for any brand to remain relevant for its audience. The report further finds how a significant digital gap exists between the best and worst performing brands across all markets in Asia Pacific Japan.
Industry reports state that India’s economy is expected to grow from USD 2 Trillion to USD 10 Trillion by the year 2030. “Digital transformation will be crucial for accelerating the growth of India’s economy,” said Deb Deep Sengupta, President and Managing Director, SAP Indian Subcontinent. “The report corroborates the need for the industry to identify ‘Digital Business Leaders’ who can address the digital experience that businesses provide to their customers. SAP feels proud to be associated with these ‘Digital Winners’ who have embraced a digital mindset and a will to succeed in this digital economy.”
Digit caters to the largest community of tech buyers, users and enthusiasts in India. The all new Digit in continues the legacy of Thinkdigit.com as one of the largest portals in India committed to technology users and buyers. Digit is also one of the most trusted names when it comes to technology reviews and buying advice and is home to the Digit Test Lab, India's most proficient center for testing and reviewing technology products.
We are about leadership-the 9.9 kind! Building a leading media company out of India.And,grooming new leaders for this promising industry.