Over 1,200 outage reports were logged on Downdetector, mostly related to payments.
SBI and Google Pay also saw spikes in user complaints during the disruption.
NPCI has not acknowledged the cause of the ongoing UPI service issues.
UPI Down: Thousands of users are experiencing disruptions when making online payments through Paytm, Google Pay, and other UPI applications. The outage peaked in the early afternoon, leaving users unable to access or send money through popular platforms. Additionally, users are complaining about the SBI online banking application.
SurveyAccording to Downdetector, over 1200 reports of UPI complaints have been registered, with 68% for payments, 31% for fund transfers, and 1% for purchases. SBI and Google Pay have also seen a red graph with over 100 complaints as of writing.
The National Payments Corporation of India (NPCI), which manages the UPI system, has not acknowledged the outage, and the cause of the outage remains unknown. On the other hand, the users have moved to social media platforms including X and Reddit and are expressing their frustration about the payment failures on the application.
Some of the users have also found humour in the situation and are sharing memes, funny videos and opinions on the social media platforms. Here are some of the funny memes with the hashtag UPI Down.
UPI is down again. Good that I always carry cash.
— Suresh H (@i_suresh) April 12, 2025
Cash is always King!! 😅#upidown #upi pic.twitter.com/NRZLa5iXR0
Facing trouble with #GPay, #PhonePe or #Paytm?
— Rohit Prasad ✨ (@RohitPrasa41090) April 12, 2025
You’re NOT alone — #UPI is down across India!
Users are flooding Downdetector with complaints.
Payments failing.#UPIDown #NPCI #DigitalIndia pic.twitter.com/MCboYX0hGB
Surprisingly, this is not the first time that UPI services have experienced disruptions. Similarly, outages occurred twice in early April 1. However, the NPCI stated that users are experiencing issues as the fiscal year comes to a close, and that some banks are experiencing intermittent transaction declined.
Meanwhile, SBI customers have complained about the temporary disruptions. The bank has not issued a statement regarding the outage, and the reasons for the disruptions are unknown.
Stay tuned with Digit to know about the UPI Down latest updates.
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Ashish Singh
Ashish Singh is the Chief Copy Editor at Digit. He's been wrangling tech jargon since 2020 (Times Internet, Jagran English '22). When not policing commas, he's likely fueling his gadget habit with coffee, strategising his next virtual race, or plotting a road trip to test the latest in-car tech. He speaks fluent Geek. View Full Profile
