ChatGPT Down: OpenAI’s chatbot facing massive outage, users unable to get answers

HIGHLIGHTS

Downdetector complaints for ChatGPT surged from 2,000 to 3,000 globally, with India crossing 1,000 reports.

Most issues (78-80%) involved core app functionality, followed by mobile app and API/Codex problems.

The company has not acknowledged it yet.

ChatGPT Down: OpenAI’s chatbot facing massive outage, users unable to get answers

OpenAI’s ChatGPT ran into a major service disruption today, leaving thousands of users worldwide unable to use the platform properly. Outage-tracking site Downdetector recorded complaint numbers climbing rapidly, jumping from roughly 2,000 to 3,000 reports within a short window.

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A breakdown of the global complaints showed the bulk of the trouble, about 80 percent, tied to core app functionality. Mobile users weren’t spared either, with 9 percent of reports coming from the Android and iOS apps, while 7 percent pointed to problems with ChatGPT’s coding tool, Codex.

The situation looked similar within India, where complaints surged past the 1,300 mark and kept climbing. Indian users reported comparable proportions: about 80 percent citing general functionality issues, 9 percent flagging app-specific problems, and the remaining 7 percent linked to API errors.

This isn’t the first rough patch for ChatGPT recently. A previous outage weeks ago saw the chatbot still able to handle text-based questions while its Codex and image-generation tools failed outright. OpenAI has yet to issue an official statement on the current disruption, though industry watchers expect servers to be restored soon.

OpenAI’s status page clearly confirms the ChatGPT outage. It says, “We’re currently experiencing issues.” The status page also stated that problems exist in APIs, ChatGPT, and Codex. It also confirms that users are experiencing higher error rates. The company stated, “We have applied the mitigation and are monitoring the recovery.”

On the other hand, users have begun to post on social media, with many posting to X, Instagram, and Reddit. Many users found humour in the situation, posting memes, funny videos, and teasing OpenAI and CEO Sam Altman for the disruption.

Ashish Singh is the Chief Copy Editor at Digit. He's been wrangling tech jargon since 2020 (Times Internet, Jagran English '22). When not policing commas, he's likely fueling his gadget habit with coffee, strategising his next virtual race, or plotting a road trip to test the latest in-car tech. He speaks fluent Geek. View Full Profile