How to set up auto-reply messages on WhatsApp

Mayank Sachdeva | Published on 28 Jul 2020
How to set up auto-reply messages on WhatsApp
HIGHLIGHTS
  • We've listed down the different ways you can set up auto-reply messages on WhatsApp

  • We also take you through the steps to set up a WhatsApp business account as well

  • These tips will come in handy if you're setting up a professional WhatApp account

WhatsApp Business is a platform for small and medium business owners to get in contact with customers. An existing WhatsApp account can easily be migrated to a business account but can’t go back to being a single account.

Here’s how to set up your WhatsApp Business account:

  • Download WhatsApp Business from the App Store or Google Play Store
  • Sign up by punching in your business phone number.
  • Click on the three dots on the top right of the screen to open up the menu
  • Click on ‘Settings’
  • Click on ‘Business Settings’
  • Click on ‘Profile’
  • Enter all relevant details including business name, phone number, address etc.

On this platform, one can set up ‘away’ messages for after office hours by following these steps:

  • Open WhatsApp Business app on your device
  • Click on the three dots on the top right of the screen to open up the menu
  • Click on ‘Settings’
  • Click on ‘Business Settings’
  • Click on ‘Messaging Options’
  • Click on ‘Away Messages’ and set up your personalised auto-reply message.
  • Click on ‘Send away messages’ to begin sending these messages

You can choose to send ‘away’ messages to certain and all contacts by following these steps:

  • Open WhatsApp Business app on your device
  • Click on the three dots on the top right of the screen to open up the menu
  • Click on ‘Settings’
  • Click on ‘Business Tools’
  • Click on ‘Away Message’
  • Click on ‘Send away messages’ to begin sending these messages
  • Tap on ‘Recipients’ to choose between ‘Everyone’, ‘Everyone not in address book’, ‘Everyone except..’, Only send to

You can also choose to schedule ‘away’ messages at a certain time by following these steps:

  • Open WhatsApp Business app on your device
  • Click on the three dots on the top right of the screen to open up the menu
  • Click on ‘Settings’
  • Click on ‘Business Tools’
  • Click on ‘Away Message’
  • Click on ‘Send away messages’ to begin sending these messages
  • Tap on ‘Schedule’ to choose between ‘Always send’, ’Custom Schedule’ and ‘Outside Business Hours’ (this option is available only if you set up business hours when setting up your profile)
Mayank Sachdeva
Mayank Sachdeva

Email Email Mayank Sachdeva

About Me: My friends call me Typical Techie Read More

Tags:
WhatsApp WhatsApp business WhatsApp auto reply
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