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Home » News » Apps » Canva down: Thousands of users unable to use online photo and video editing platform

Canva down: Thousands of users unable to use online photo and video editing platform

By Ayushi Jain | Updated on 26-May-2025
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HIGHLIGHTS

Canva is currently experiencing disruptions.

Many users are seeing error messages.

Canva has acknowledged the outage on its official status page.

Canva down: Thousands of users unable to use online photo and video editing platform
Ayushi Jain Ayushi Jain
26-May-2025

Canva Down: If you’re having trouble using Canva right now, you’re not alone. The popular photo and video editing platform is currently experiencing disruptions. Many users are seeing error messages such as “Connection timed out” “The initial connection between Cloudflare’s network and the origin web server timed out.”

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Canva has acknowledged the issue on its official status page. “We’re aware of an issue where users are unable to access Canva and are encountering timeout errors when attempting to load the platform.” The company added, “Our engineering team is actively investigating and working to resolve the issue as quickly as possible.”

On Downdetector, a popular outage monitoring website, over 1,300 users in India have reported the issue. Several users even headed to X (formerly Twitter) to express their frustration.

Also read: iQOO Neo 10 launched in India with Snapdragon 8s Gen 4 chipset: Check price, specs

How users reacted to the Canva outage on X:

  • canva going down right as i was finishing up editing
  • Canva is down, I repeat, Canva is down.
  • @canva are you guys down?
  • canva down and i have a presentation in an hour
  • Canva is down and I had been refreshing that damn page since last 10 minutes thinking my internet wasn’t working
  • Is @canva down? Both web and mobile apps have not been working for me for about 30 minutes…
  • Canva decided to take a nap right when I needed it most. Classic timing! 
  • Canva is down on a Monday morning.
  • Let me complete my work! Canva is down bro 

Update: Canva is now working fine. In an update, Canva posted on X, “We had a downtime earlier, but everything’s up and running again. Feel free to clear your browser’s cookies and cache to refresh the connection. We appreciate your patience!”

Also read: WWDC 2025: Apple may focus on software design over AI for iPhone, Mac, Watch and more

Ayushi Jain

Ayushi Jain

Ayushi works as Chief Copy Editor at Digit, covering everything from breaking tech news to in-depth smartphone reviews. Prior to Digit, she was part of the editorial team at IANS. View Full Profile

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