Mid-range phones in demand; Govt considers special consumer court for mobiles

By Mihir Patkar | Updated on 27-Nov-2009

27 Nov 2009 14:19

Experiencing frequent call drops and wish to take your service provider to task? Is your phone malfunctioning time and again, and the manufacturer won’t honour your warranty? Currently, fighting for your rights involves a long, drawn-out process. But all that might soon change if the Government approves of a motion to create special consumer courts to hear out mobile phone grievances.

According to Hindustan Times, the Ministry of Communications and IT has been asked to set up consumer courts specifically for mobile users, following a request from the Law Ministry.

“The mobile subscriber base has increased in the last few years, and they are facing so many problems that we want special consumer courts for them,” law minister Veerapa Moily told HT. “We have asked the ministry of IT and communications to work in this direction.”

Of course, this is a governmental process, so we wouldn’t advise holding your breath for this one!

MID-RANGE MOBILE PHONES IN DEMAND

Meanwhile, Indian Cellular Association president Pankaj Mohindroo said at a press meeting that the demand for handsets ranging from Rs. 5,000 to Rs. 12,000 is growing.

ICA has projected that the size of the handset market in India will increase to 150 million in 2010-11 from 130 million last fiscal, while that of the data service-enabled phones would touch 25 million in three years from five million in 2008-09, reported the Economic Times.