BSNL asks users to change modem passwords following malware attack

By Shrey Pacheco | Published on 28 Jul 2017
BSNL asks users to change modem passwords following malware attack
HIGHLIGHTS

The malware reportedly affected 2,000 modems where subscribers had not changed the default password from ‘admin’

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Bharat Sanchar Nagam Limited (BSNL) has advised all its broadband users to change their default modem password after a section of its broadband systems was hit by a malware attack. PTI reports that almost 2,000 broadband modems were affected by the malware. These were the modems in which subscribers had not changed their default password, which was 'admin'. 

“The situation has been addressed to a great extent. We are advising customers that they should immediately change their passwords, and they should not be worried about using broadband once they have done that,” BSNL Chairman, Anupam Shrivastava told PTI. He said that users who were affected by the malware found themselves unable to login as it changed the password of the router. He added that the attack occurred earlier this week and the compay's call centers were proactively reaching out to users to not only alert them. but also advise them about any precautionary measures to take. The report noted that the attack did not affect BSNL's core network, billing or any other system.

State-owned telecom operator, BSNL has advised its broadband users to change their default system password following a malware attack that hit a section of its broadband systems. According to a report by PTI, nearly 2,000 broadband modems, where subscribers had not changed default password were impacted by the malware. The default password for these modems was ‘admin’.

BSNL Chairman Anupam Shrivastava told PTI, “The situation has been addressed to a great extent. We are advising customers that they should immediately change their passwords, and they should not be worried about using broadband once they have done that.” He added that the malware was changing the passwords of users who were using ‘admin’ as the password. As a result, those who were affected were unable to login. Shrivastava also said that  the attack occurred earlier this week and BSNL call centers were proactively reaching out to users to alert them as well as advise them about precautionary measures. Further, it was noted that the malware did not impact BSNL’s core network, billing or any other system.

A few months ago, BSNL unveiled a new broadband plan called ‘BB Unlimited 249’ that offered up to 200GB of data per month at Rs 249. Users would get data speeds of up to 2Mbps till 1GB, after which the speeds would drop to 1Mbps. In addition, users would also get unlimited free alls between 9PM and 7AM, and all Sundays to any network in India. However, the plan would onlyb be valid for six months, after which the user would be shifted to the ‘BBG Combi ULD 499’ plan that costs Rs 499.

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Shrey Pacheco

Writer, gamer, and hater of public transport.

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