WhatsApp now lets you recharge mobile directly in-app: Here is how it works
Follow UsSupports major telecom operators like Reliance Jio, Bharti Airtel, and Vodafone Idea with UPI, debit, and credit card payments.
The feature is accessible via the ₹ icon and is powered by PayU for seamless transactions.
Completed recharges cannot be reversed, while failed transactions are typically refunded within a few business days.
WhatsApp is now expanding the payments ecosystem by adding a new feature which allows users to recharge prepaid mobile numbers without leaving the app. The feature is currently rolling out in a phased manner for both Android and iOS users. With this update, the users will no longer need to switch between apps to recharge their numbers. It supports major telecom operators such as Reliance Jio, Bharti Airtel and Vodafone Idea, and allows payments via UPI, debit cards and credit cards.
SurveyThe company has added the feature under the ₹ icon on the home screen which acts as a central hub for payments, recharges and other services like bill payments and metro ticketing. The company has also confirmed that the feature is backed by PayU, a transaction processing platform.
How to recharge prepaid mobile on WhatsApp
- Open WhatsApp and tap on the ₹ icon or go to More options > Payments
- Select Mobile recharge / Prepaid recharge
- Choose the mobile number (your own or someone else’s)
- Confirm the telecom operator and circle
- Browse and select a recharge plan
- Review the details and tap Continue to payment
- Choose your preferred payment method (UPI, debit card, or credit card)
- Authenticate the transaction using your UPI PIN or card details
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Soon after the payment gets confirmed, the users will get a confirmation screen with plan details and transactions will also be available in the payment history section. Do note that the completed recharges will not be cancelled or reversed, the company mentioned in its FAQ page.
And if the transaction fails and the money gets deducted, refunds are said to be processed within a few business days. If delays occur, users can contact PayU support for assistance.
