WhatsApp launched the business version of its app, WhatsApp for Business, for free with an aim to provide customers a fast and reliable way to communicate with businesses directly. Now the company has unveiled WhatsApp Business API that will necessitate WhatsApp Business account holders to respond to customer queries within 24 hours. If the firms fail to reply to the customers in time, WhatsApp will charge the firm a fixed rate by country per message sent after the set time. This move will not only help the instant messaging app improve the business-customer relationship, but also earn some money.
- ContestHot DealsAsk DigitDevworxPick a collegeAbout UsContact Us