During the company’s latest earnings call, Meta founder and CEO Mark Zuckerberg said he believes AI agents will become a normal part of everyday life within the next five years. According to him, these AI agents will do much more than answer questions. They will understand a person’s goals and help with daily tasks 24/7. Zuckerberg also said that he could see people using the AI assistants to help them with their finances, health, relationships and household work. He also believes Meta’s messaging apps, especially WhatsApp, will play a major role in how people interact with the AI agents.
“I think that it’s extremely unlikely if you look out five years from now, for example – whatever period of time you want – that you don’t have billions of people with a personal agent that understands your goals and that is just working on your behalf 24/7 to achieve your goals in whatever the domain is that you care about,” Zuckerberg said.
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Zuckerberg also said Meta’s messaging platforms will become even more important as AI agents become common. “As we move toward a future where we’re all interacting with multiple agents, I think that WhatsApp and our other messaging surfaces are going to become increasingly important,” he said.
Meta continues to spend heavily on AI, and that is a concern for some investors. The company is investing billions of dollars in AI infrastructure, including a new $14 billion data centre with a partnership with BlackRock.
The company’s Reality Labs division, which develops AR glasses and VR headsets, lost about $4.6 billion during the quarter. The division has now lost around $88 billion since 2021. Meta’s free cash flow also dropped sharply to $784 million from $8.55 billion in the same quarter last year.
“We believe that there will continue to be a significantly higher margin on selling intelligence rather than selling compute directly, but we think that there’s a big opportunity, obviously, to sell compute as well,” Zuckerberg said.
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He also said the personal AI agents Meta is building will become “the foundation for our next wave of products and revenue lines in the months and years ahead.”
Meta stock dropped nearly 10 per cent following its Q2 2026 earnings report due to AI costs, a profit miss, and plunging free cash flow.