No more OTP hassle? RBI updates auto-debit rules for subscriptions and bills

HIGHLIGHTS

Auto-debit transactions up to Rs 15,000 no longer need OTP for every cycle

Higher limit of Rs 1 lakh set for insurance, SIPs and credit card payments

Users will still receive pre-debit alerts and must approve the first mandate

The Reserve Bank of India (RBI) has changed rules for recurring digital payments to make payments for subscriptions, SIPs and bill payments smoother. Under the new rules, the auto-debit transactions of up to Rs 15,000 can now be processed without requiring an OTP for every cycle, but only if the user has already approved the mandate once. With this, the authority wants to reduce the payment failures caused by missed authentication requests. The regulator has also raised limits for select categories, offering additional flexibility for higher-value payments.

Auto-debit limit increased

The new rules suggest that the recurring payments up to Rs 15,000 can be processed automatically without fresh authentication after the first approval. This will now apply to your daily transactions such as OTT subscriptions, SIP instalments, utility bills and broadband payments.

Higher cap for select categories

In specific use cases like insurance premiums, mutual fund investments and credit card bill payments, this limit has been increased to Rs 1 lakh. This may benefit users dealing with higher-value recurring payments, eliminating the need for multiple verification steps.

First-time approval is still mandatory

Even after these changes, the users will still have to authenticate the initial mandate using OTP or another verification method. And if you want to use the auto debit payment feature within the above-mentioned limit, you will have to approve it once.

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Alerts and notifications remain in place

The banks and payments platforms will still send you pre-debut alerts before each transaction takes place. These notifications will include details such as the amount, merchant name and scheduled date, followed by a confirmation once the payment is completed.

Why this?

Many users complained that recurring payments often fail due to missed OTPs, poor network, or timing issues. By removing repeated authentication for smaller transactions, it will be a little easier for users to maintain their payments.

However, the users are advised to review their active mandates, as it will help avoid unnecessary charges from unused subscriptions or duplicate services.

Ashish Singh

Ashish Singh is the Chief Copy Editor at Digit. He's been wrangling tech jargon since 2020 (Times Internet, Jagran English '22). When not policing commas, he's likely fueling his gadget habit with coffee, strategising his next virtual race, or plotting a road trip to test the latest in-car tech. He speaks fluent Geek.

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