What initially appeared to be a massive Snapchat outage has now been revealed as part of a much broader disruption affecting multiple major online platforms across the country. Users from various services have reported widespread issues, leaving many unable to log in, access content, or use key features. According to the latest data from Downdetector, this outage is not limited to a single app, platforms such as Roblox, Canva, Snapchat and Duolingo are all experiencing significant problems. Among all affected services, Snapchat seems to be the most impacted platform.
Well, these outages stem from a disruption in Amazon Web Services (AWS). The company has acknowledged the incident on its Service Health dashboard, stating that officials are investigating the root cause.
Among the initial 11,000 reports, about 91% of users are having trouble logging in, 6% are reporting issues with uploading media, and roughly 3% are encountering feed-related problems.
The gaming platform has accumulated around 3,000 outage reports. Around 62% of users are unable to connect to servers, 26% are dealing with gameplay disruptions, and the remainder are struggling to access the website.
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AWS has received around 1,500 complaints. Of these, 81% originate from the US-East-1, with the remaining cases coming from US-West-1 and US-East-2. Meanwhile, Canva appears to be slowly recovering. Reports have dropped from about 500 to around 190, though many users are still encountering error messages.
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Although fewer in number, around 300 users have reported issues on Perplexity. Most complaints relate to problems using the website and mobile app. Also, Duolingo users are facing difficulties accessing lessons through the app.