OnePlus 5 owners report ‘jelly scrolling’ effect, company confirms it is looking into it

Updated on 06-Jun-2020
HIGHLIGHTS

OnePlus 5 owners are reporting jelly scrolling effect, a strange behaviour in which a part of the feed takes longer to catch up with the rest of the content. The company has confirmed that it knows about the issue and will be issuing a fix soon.

OnePlus 5 owners are reporting a new issue while scrolling through a web page or Twitter feed. Some OnePlus 5 owners are noticing a 'jelly scrolling effect' where some of the content take longer to catch up with rest of the feed. OnePlus has confirmed to XDA Developers that it is aware of this issue and is addressing it. The cause for this scrolling behaviour is not yet known, and OnePlus has not shared any details on how it plans to fix it. 

One theory suggests that the issue could be related to the frame rate being out-of-sync with the refresh rate of the display, typically 60Hz. Another theory claims that OnePlus 5's display could have been mounted upside down leading to this effect. While there is no clarity as to what is causing this effect, the most common cause could be a software bug not addressed by OnePlus' software engineers. OnePlus is expected to address this issue via an OTA update. However, the company has not revealed the cause of this effect or timeframe for the update fixing this bug. ​

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