Want to get free legal assistance on WhatsApp? Here is how you can do it with Nyaya Setu

Legal assistance has always come at hefty costs or has involved lengthy queues before a lawyer’s office in India. This is no longer true, as the Ministry of Law and Justice is now providing it free of charge through its project, Nyaya Setu. With that, you can get a free legal assistance service that works entirely on WhatsApp, something we use on a daily basis. Instead of struggling with confusing government websites or waiting weeks for an appointment, you can simply send a message over WhatsApp and ask your legal questions. What’s more impressive is that the service runs 24 hours a day, 7 days a week, so that the Indian citizens can get guidance without travelling anywhere. Here is everything you need to know about Nyaya Setu and how to use it.

Nyaya Setu: Legal topics covered

You can get assistance on the below-mentioned topics:

• Civil law matters such as disputes and notices
• Criminal law-related guidance
• Family and matrimonial issues
• Domestic violence-related information
• Corporate and business-related legal queries
• Defence-related legal topics

How to use Nyaya Setu on WhatsApp

Using Nyaya Setu is as easy as chatting with a friend, as you just have to save the number 7217711814 on your phone.

Note: The number shows up under the verified name of Tele-Law, so don’t worry if the label looks unfamiliar.

Now, open WhatsApp, look for the number and start a chat with it. The system will ask you to verify your mobile number, a quick step meant to keep the service secure. Once that is done, you will see a few simple options on screen. You can choose to get general legal information, ask for personal guidance on your situation, or request to be connected with a lawyer for deeper help.

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The chatbot can answer questions on everyday legal matters like family disputes, property issues, and basic criminal law. If your case needs more attention, it can link you to other government programmes that connect you with real lawyers, including free legal experts.

While Nyaya Setu does not replace a lawyer, it gives people a safe and simple starting point, one message at a time.

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Benefits of using Nyaya Setu

Here are some of the benefits of using Nyaya Setu services:

• It removes the fear and cost that often stop people from seeking legal help.
• There is no consultation fee and no need to visit a court or an office, and as the service works on WhatsApp, there is nothing new to download or learn.
• The chatbot explains things in plain language, so people don’t need to understand legal terms to get useful answers.
• It is available every hour of the day, which means help is there even outside regular office hours.
• For people in remote areas, this could be the first real chance to understand their rights before a small problem turns into a bigger legal battle.