ChatGPT and Codex down: Users in India, US facing problems using AI chatbot

ChatGPT down: OpenAI’s ChatGPT and Codex faced a sudden outage, leaving users in India and the United States unable to access the platforms. Over 2,373 reports were logged on Downdetector across both countries, with users reporting problems with ChatGPT, Codex, the app, and login access. The disruption appeared quickly and cut across both web and mobile users. Many users reported errors and failed responses, interrupting daily tasks like writing, debugging, and general queries. OpenAI’s status page confirmed the issue is under investigation. This comes just days after a previous outage, raising fresh concerns about the platform’s ability to handle its growing user base.

ChatGPT and Codex outage

As per Downdetector, an internet-based platform which monitors outages, the US recorded 1,617 reports while India logged 756 complaints. The two countries combined contribute to the majority of the reported problems.

The problems were experienced across several products, which included ChatGPT, Codex, the mobile application, and log-in access, indicating that the disruption was not isolated to one product only.

OpenAI’s official statement

OpenAI says they are looking into the problem, but they haven’t explained why it happened yet. People are still waiting to find out what caused the crash and when everything will be fixed.

How social media reacted

Users quickly turned to X to check whether the services were down. While doing so, many also vented their frustration. As one user wrote, ‘Of course ChatGPT picks the worst time to go down,’ while another pointed out, ‘ChatGPT and Codex both down at once? There goes my entire workflow.’ One user also took a dig at CEO Sam Altman, posting, ‘Sir, your whole product is offline.’ These were just a few of the posts, as social media has gone wild with reactions, memes, and trolls directed at OpenAI.

Bhaskar Sharma

Bhaskar is a Senior Copy Editor at Digit India who keeps a close watch on everything shaping the world of technology from smartphones and home appliances to AI, government tech initiatives, digital safety, and the latest industry developments. Whether it's breaking news, in-depth features, hands-on reviews, practical how-to guides, or exclusive scoops, he translates complex tech into stories that are easy to understand and worth reading. His work has been featured in iGeeksBlog, GuidingTech, and other leading publications. Before joining Digit India, he served as an assistant editor at TechBloat. A B.Tech graduate and full-time tech journalist, he is driven by just one goal, which is to help readers stay informed, stay secure, and stay ahead in an ever-changing digital world.

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