Google has officially announced a special programme for the Pixel 9 Pro and Pixel 9 Pro XL after identifying a potential display defect affecting a limited batch of units. Taking to the blog post, the company has mentioned that some devices may develop functional issues, prompting the rollout of an extended support plan that remains valid for three years from the date of purchase. Further, the company also stated that if your Pixel 9 Pro Fold is impacted, you may also be eligible for replacement at no extra cost. Check out who is eligible, what the issues are, and how to do it below.
Under this initiative, Google will be offering free display replacement to the devices showing vertical lines running from the top to the bottom of the screen if the Pixel 9 Pro users face any flickering issues, which will also be covered. However, phones with cracked screens, damaged glass, or signs of liquid exposure may not qualify and could incur repair charges.
The repair window has started from December 8, 2025, and the customers can head to the Google walk-in centre, an authorised service partner, or use online repair options. All replacements carried out under the programme will receive a 90-day warranty, in line with local consumer protection rules. Google notes that standard warranty rights remain intact and are independent of this extended initiative.
We advise the users who are submitting the device for repair to back up their data and switch their phone to repair mode. Also, it will be advised to carry the bill of your device as it may be required for further process.