Apple finally responds to iPhone 17 Pro scratchgate controversy, says MagSafe stands to blame

Updated on 25-Sep-2025
HIGHLIGHTS

Apple blames worn MagSafe stands for visible marks on iPhone 17 Pro demo units.

The company says the imperfections can be cleaned and are not permanent scratches.

Camera edges may show minor wear, but Apple insists durability meets its standards.

Apple has just introduced the iPhone 17 series globally and as usual, early buyers are already putting the devices through various tests While the iPhone Air impressed the buyers in bend and scratch tests, questions are being raised about the iPhone 17 Pro ’s aluminium frame and finish.

The controversy started with a Bloomberg report published on launch day, highlighting the visible marks on iPhone 17 Pro demo units displayed in Apple Stores and partner outlets. Most of the marks appeared near the MagSafe ring on the back of the phone, fueling online criticism that Apple’s latest flagship might be prone to scratches.

After several weeks of speculation, Apple has finally provided an explanation. The company stated that the marks are residue from worn MagSafe charging stands used in retail environments, rather than scratches in the aluminium itself. According to Apple, the imperfections can be cleaned up, and steps are being taken to replace the stands in affected stores. The problem, it added, has also been discovered on older demo devices, including the iPhone 16.

Meanwhile, many users have reported a potential issue: raised edges around the iPhone 17 Pro’s camera module. In a video, YouTuber JerryRigEverything tested the device’s durability and discovered sharp corners scratched more easily than expected. He attributed this to Apple’s decision not to include a chamfered or rounded edge around the camera plateau.

Also read: Google confirms Android laptops are coming: Here’s what we know so far

In response, Apple stated that the finish on the iPhone 17 Pro is similar to the anodised aluminium edges found on other Apple products, such as previous iPhones and MacBooks. While these are subjected to extensive durability testing, the company acknowledges that minor abrasions may occur as a result of normal wear over time.

With Apple’s assurances, the debate may be resolved, but for a phone that costs well over a lakh in India, early durability concerns are unlikely to be overlooked by prospective buyers.

Ashish Singh

Ashish Singh is the Chief Copy Editor at Digit. He's been wrangling tech jargon since 2020 (Times Internet, Jagran English '22). When not policing commas, he's likely fueling his gadget habit with coffee, strategising his next virtual race, or plotting a road trip to test the latest in-car tech. He speaks fluent Geek.

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