user review

Overall Rating
2.3/ 5
Based on 10 Rating
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Based on 10 Rating

user review

  • Meh! Ok TV
    HT on | 26-01-2020

    Delivery was ok - 45 Installation was worst - minus 55. Amazon’s customer service and technicians are pathetic. I called them 10 to 15 times and all the executive assured me it will install with 24 hrs. and in minutes I use to get a mail from amazon mentioning, “technician was not able to contact me, please reschedule or within 5 days installation will be cancelled”. Next day around 11 to 11:30 am amazon escalation team will call me and ask if it was installed, when I tell them no. They use to tell me, they will call the technician and get back to me in 10 mins. Which never happens. In the end I had to call Vu customer care and get them fixed. Even that took around 10 call before it was completed. Sound is clear and loud no issue there - 45 Picture quality - 35 TV is very bright. I had to decrease the brightness after few minutes and it has bleeding backlight problem from all the sides. So question came to my mind was, what was 100% robotic assembly with absolute precision and uniform brightness brand was talking about? VU cinema Tv does not support dual band wifi, which is an issue. When I was screen casting photo, it stopped after few minutes. I had to recast it again. For some reason when I was screen casting a video, there was no sound from the video, but I was able to hear clearly on my cellphone. IMPORTANT - Amazon policy will not allow you to return the TV, it is only replacement you get. This I got to know from customer care, which I tried to return it after nobody came to install the TV after multiple calls to amazon. i also confirmed with Amazon, you cannot call Urban clap to install the TV. Warranty will be void, it could be either amazon or VU - Better call directly to VU customer care, if you are in Hyderabad here is the number - 7330811129 I think it is better to buy home appliances from physical stores near you. These days you can find MI and VU brands in Bajaj, PI and Reliance stores. One mistake I learnt.

  • Don’t miss the review. Very bad experience. #Original review
    Aditya Narayan on | 26-01-2020

     Got new VU cinema 55inch tv on 20th jan Delhi. The TV has very bad back light bleeding all over the edges. Check the images and video. Engineer confirmed it. The screws provided for wall mount were very week and broke from between during installation like it was not of iron and acted like plastic. Engineer used the screws from mi wall mount. Had faced 8 holes on wall due to this. The second engineer post replacement request also came and confirmed the defect in display and he also said that this problem is coming up in many of the new Vu cinema TVs and tried to convince me by saying that the panel is like that only so I refused the replacement and returned it. I used the tv and checked software before final inspection as there was gap of 4 days. Have 50mbsec speed still HD needs buffering in between as only 2.4 GHz WAN no 5 GHz WAN. Voot not working properly at all hanging with unexpected error 007. Overall UI not good. Sound was good but very bad bass quality. All the best if you get what you expect. And by the way not a paid review.

  • Feeling cheated
    Amazon Customer on | 24-01-2020

    This tv does not support dual band wifi, has issue with wifi connectivity.screen cast does not work sometimes. Speaker is very bad. Picture quality is good. Worst thing is only after buying you are going to know about these things and once you buy you cant return this tv as per new amazon policy which I got to know from customer care. This is something I never expected from amazon. I am feeling like cheated by Amazon first time. Beware before buying anything from amazon, if you are not happy with product you cant return it. Also please Amazon please mention full specification for the tv on your page. Dont buy this tv better go for lower budget tv. Except picture quality you dont get much more. Picture quality is just good. Edit: After using it for 7 days, I can say that I really regret buying this one. Every day I feel bad about it. No one came for TV installation. Also its surprising for me that people are mentioning that sound quality is very good. This TV has below average sound quality. I have to use 60 percent volume to hear voice properly but then background music becomes louder. It does not feel like 40W speaker. My 20W bluetooth speaker is louder and more clear. Dolby Digital sound seems more like just gimmick as I did not observe the sound quality as advertised. I observed difference in sound quality only when I used Amazon fire stick 4k which uses Dolby digital plus sound. The only good thing about this TV is picture quality. I wish I could return this.

  • bleeding backlight
    Nandu nadh on | 23-01-2020

    Update 13 feb- Got my replacement TV today, it has some panel problem, attached pic. Again I will have to spend time fixing this!! Not sure what they meant by 100% robotic assembly of LED panels that ensure absolute precision, uniform brightness.

  • Sound is very very bad. Pathetic service
    Sunil Kumar CS on | 22-01-2020

    I bought 50 inch TV. I am disappointed with the sound quality of this TV. Here is my points 1. Sound from TV speaker is just ok. Not that great though. 2. Sound from 3.5 mm and, bluetooth, optical out all are very very pathetic. I guess i got a defective TV. Raised a support ticket. My same sound system was used previously with a very basic 10k worth Samsung TV and audio from 3.5 mm was very crisp. Here even after the volume bar at 80%, feeling like sound is coming from next house somewhere. that much of low sound. 3. Very very bad service. Even after two weeks i am not getting any response. 4. After registering the product in the company site, When i checked the status, It shows service is chargeablePhoto attached. I am not able to understand what is meant by this. 1 year warranty is there. Wondering why that is not showing up there properly ?. With such irresponsible and ignorance, I doubt the manufacturers credibility and transparency. 5. Installation person really frustrated me. After wall mounting , the TV was like 10-20 degree tilted on the wall. He says his measurement tool showed that level. But it is clearly visible that TV is tilted. So careful with installation team.

  • Bleeding issue
    praveen on | 21-01-2020

    Too much of bleeding issue. Value for money if they can fix this issue. I have raised this issue Sound quality is average. Upscaling on Netflix and prime is good. But due to above issue it is spoiling the overall quality. Watching videos on set top box is average Unable to view files in pendrive. Don't know whether it will support or not. Need to check with VU tech.

  • Superb and yeah, this is not a paid review.
    Rajim Rahman on | 20-01-2020

    Dated 30 Jan 2020:- 10 Days passed and no flaw found. Anyways, do note that usually when you buy VU TVs from offline stores, we get standard warranty for 3 years, however when online, just 1 year and balance we have to shell out to get it extended and that too from third party. Anyways, yesterday an associate named Nandkumar from VU warranty team mailed me with offer of extended warranty for additional 2 years, amount stated was 2950- and TODAY he sent an updated mail saying amount was wrong and this time it was 4720- . Dated 20 Jan 2020:- Bought 50 inch VU Cinema on launch day 18 jan 20. Launch price at 29,999. Unfortunately, I didn't have SBI credit card, so missed on the 1500 rs discount. Anyways, I got the tv delivered to Trivandrum the very next day. That's super fast delivery indeed. Before this I had VU pixelight tv, 50 inch, after a year it had panel issue. Warranty ppl gave back money after deducting depreciation value of 20%. When I was hunting for new TV, this one came up, even though my wife was hesitant in going ahead again with VU, I just went ahead because of it being 2020 model and having super cool features. Everything is awesome about his TV. Attached images are from Prime Video, angry birds, check the clarity and colour reproduction. Upscale technology is superb. 40W speaker is awesome. No need of another sound bar. Cable SD channels are no more disgusting because of clarity issue. One more thing guys, when I connected my external hdd and even a flash drive, I couldn't open them to play the media content, however not sure it's just me or something else. Anyways I downloaded VLC player for Android from play store and now it all works like a charm. The remote is super cool, you don't have to point it towards the tv to activate the functions upon pressing buttons. Keep it completely away from tv and operate and see, it works. Lol. Also google assistant and voice recognition is fantastic. Super awesome tv. Will update if I face any issues. Hope this stays longer. Do give a thumpsup if this review made any sense.

  • Great budget TV amazing clarity..
    Danesh on | 19-01-2020

    Amazing TV... HDMI ARC is missing so that's a miss wherein most of the TV's these days comes with HDMI ARC features... Clarity is better than premium android vu tv or a Nokia TV... All in all a great product to purchase... Good value for money.. giving a 4 star only for HDMI ARC which is a big miss on this TV.. You have Android open market to download apps, you cannot download voot though on this TV... Upscaling on Netflix and prime is great... 4k clarity is amazing... True black spots and promise upto 480 nits when checked corner to corner.. which is way too bright than any competitors for the price...

  • Value for Money...
    ALOK KUMAR on | 19-01-2020

    Best picture quality... Yesterday I ordered and today morning it got delivered also.. Installation was done same day... Within given time slot... This is my second VU tv... Last Tv purchased in 2017 50inch 4K UHD Iconium.. Because of past experience I repurchased VU Cinema TV for my second Bedroom... Sound is great... picture quality is excellent.... Slim and sleek... value addition is Sound Bar.... Today is first day... Will add more review after 10 day..... Value for money....

  • Less Ram and Storage
    Raj Kumar on | 18-01-2020

    1.5 gb of Ram and 8 gb of Storage is not justice to 2020 model.

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