Airtel's decision to charge for VoIP services has come under the government scanner. "We will look into it. Government will come back with structured response," Telecom Minister Ravi Shankar Prasad is quoted as saying.
Airtel recently triggered a new controversy when it announced charging users for VoIP data. The operator said in a statement: “We have made some revisions in the composition of our data packs, and will offer VoIP (Voice over internet protocol) connectivity through an independent pack that will be launched shortly. Our customers can continue enjoying voice calls over data connectivity by opting for this VoIP pack, or simply use VoIP services on pay-as-you-go basis.”
The move is being considered as an attempt to breach net neutrality. It may be recalled the operators have long demanded the over the top players share revenues for using their network. According to a Times of India report, telcos have been “hit hard” by services such as VoIP, which is extensively used for international calling.
After Airtel starting to charge for VoIP data, other telecom operators are highly likely to follow suit.
Source: Times of India