Latest Windows update is causing a major headache for some users

By Digit NewsDesk | Published on 24 Apr 2020

The Windows KB4549951 update was pushed out on April 14,2020

Users are reporting the update is causing BSOD and complete system crashes

Some users have reported that the Windows 10 KB4549951 update has been deleting files as well

Latest Windows update is causing a major headache for some users
Latest Windows update is causing a major headache for some users

Want to modernise your banking loan application?

Build an application that analyses credit risk with #IBMCloud Pak for Data on #RedHat #OpenShift

Click here to know more


Another Microsoft Windows Update has run afoul and is causing system crashes, blue screens of death and even data loss for several users. The update in questions is the KB4549951 for Windows 10 that Microsoft rolled on April 14, which has been causing issues for some users.

The KB4549951 update, according to Microsoft’s changelog, was supposed to bring updated security when using Microsoft Office and also when Windows performs basic tasks. Additionally, the update also brought some updates to the way Windows updates and stores files. In the known issues section, Microsoft does not list any problems with the update. The problem becomes worse when users report that the error code reported by the BSOD is just general stop codes with no clear pattern. So far, the following stop codes have been reported:

  • Portcls.sys

In addition, a number of users have also reported that after installing the update, their files have gone missing. Some users reported their documents and photos disappearing while others said their browser bookmarks vanished. The worst reports are of users who have said their systems went into BSOD loops, leading to complete system failure. Sadly, this is not the first Windows 10 update that's broken users' computers.

While the above accounts from multiple users may be true, the author of this story has faced none of the issues highlighted above. In case you find that your system has been adversely impacted by the KB4549951 update, you could potentially roll it back from the Windows recovery menu. You would need the Windows Installation media and once you boot up using that, the option to roll back the bad update should be available to you under the troubleshoot menu. Do note that this method is known to fail on some occasions, and does not have a 100 percent reliability rate.

Digit NewsDesk

The guy who answered the question 'What are you doing?' with 'Nothing'.

Digit caters to the largest community of tech buyers, users and enthusiasts in India. The all new Digit in continues the legacy of as one of the largest portals in India committed to technology users and buyers. Digit is also one of the most trusted names when it comes to technology reviews and buying advice and is home to the Digit Test Lab, India's most proficient center for testing and reviewing technology products.

We are about leadership-the 9.9 kind! Building a leading media company out of India.And,grooming new leaders for this promising industry. Protection Status