Poco F1 users asked to return device for testing after facing post-update touchscreen issues

By Digit NewsDesk | Published on 15 Jul 2019

Xiaomi asks Poco F1 users to return phones with screen-related issues.

It may not provide a replacement phone to the users.

Poco F1 users asked to return device for testing after facing post-update touchscreen issues
Poco F1 users asked to return device for testing after facing post-update touchscreen issues

Want to modernise your banking loan application?

Build an application that analyses credit risk with #IBMCloud Pak for Data on #RedHat #OpenShift

Click here to know more


When the Poco F1 launched last year, it was the most affordable phone with flagship-grade hardware. The company has been releasing updates to the device regularly to mitigate any issues with the device. However, after receiving the MIUI v10.3.5.0 update, some users are apparently facing issues like screen freezing, ghost touches, and touch lags. The company has now asked the users who are experiencing any of these problems to return the handsets for testing.

The announcement was made by Pocophone Global head, Alvin Tse on Twitter in a string of tweets. He also gave an email ID to get in touch with the company so that users’ device could be picked up. “If yours is picked, they will email and give further instruction,” Alvin Tse said. It is likely that the company won’t be releasing a software fix for the phones plagued by this issue before it tests the phone to find the root cause.

It is to be noted that there is no mention that the company would give another device to users whose handsets have been collected. So either you have to wait till the team finds a fix for the problem, or you should have a backup device to use once your device gets picked up. In January, the company promised to fix the Poco F1’s touch-related issues as well as the battery drain problems with an update. However, these weren’t resolved.

Last month, Xiaomi announced that the MIUI 11 would bring a system-wide dark mode on the Poco F1 smartphones. Some Xiaomi devices already come with this feature, like Xiaomi Mi 8, Redmi Note 5 Pro and Redmi Note 7 Pro, which received a system-wide dark mode with the MIUI 10 beta update.

Pocophone F1 Key Specs, Price and Launch Date

Release Date: 29 Aug 2018
Variant: 64GB , 128GB , 256GB
Market Status: Launched

Key Specs

  • Screen Size Screen Size
    6.18" (1080 x 2160)
  • Camera Camera
    12MP + 5MP | 20MP MP
  • Memory Memory
    64 GB/6 GB
  • Battery Battery
    4000 mAh
Digit NewsDesk

The guy who answered the question 'What are you doing?' with 'Nothing'.


Trending Articles


latest articles

View All

Top Products

Popular Mobile Phones

View All

Hot Deals

View All

Digit caters to the largest community of tech buyers, users and enthusiasts in India. The all new Digit in continues the legacy of Thinkdigit.com as one of the largest portals in India committed to technology users and buyers. Digit is also one of the most trusted names when it comes to technology reviews and buying advice and is home to the Digit Test Lab, India's most proficient center for testing and reviewing technology products.

We are about leadership-the 9.9 kind! Building a leading media company out of India.And,grooming new leaders for this promising industry.

DMCA.com Protection Status