Scrolling glitch impacts only WhatsApp Web, not the mobile app.
Users suggest emojis/stickers may be triggering the bug.
Meta has yet to release an official fix or statement.
WhatsApp Web has reportedly run into a bug that is stopping users from scrolling up and down smoothly through their chat list. Many users have taken to social media to share their frustrations about facing difficulties in browsing conversations. The issue was spotted on Tuesday and appears to affect only the web version of the app, while the mobile app continues to work as usual. Notably, WhatsApp Web is linked with the mobile app through the Linked Devices feature.
SurveyHowever, not all users have this issue. We also checked for the issues, and it’s working fine for us. However, several users online have also confirmed facing the same problem, with some suggesting that it might be related to emojis and stickers inside chats.
The problem came shortly after WhatsApp suffered a brief outage, adding to user frustration. Notably, Meta has not issued an official statement about the bug, nor confirmed when a fix will be rolled out. Until then, users will have to wait for WhatsApp to push an update and restore standard functionality. Here’s what users have to say.
Scroll not working in @WhatsApp web anyone else facing the same issue, not only whatsapp web is slow compared to other chat platforms it also doesnt load images quickly and store information on its platform just keeps filling my mobile.
— Neeshu (@neeshu) September 9, 2025
@WhatsApp hey i can not scroll on whatsapp web since yesterday which i am sure this happens to other users as well. please fix this asap. this really troubling 🙄🙄🙄🙄🙄
— smithygold (@smithygold) September 9, 2025
Scroll not working on @WhatsApp web for Safari and Firefox browsers. Anyone else facing this?
— Sunil Raghoo Shetty (@thatshettyboy) September 9, 2025
Scroll's working for other websites, so clearly this is a #WhatsApp issue. #WhatsAppWeb #scrollissue
Also read: Motorola Edge 50 Fusion price drops to under Rs 18,000 on Flipkart: Check deal details here
Meanwhile, WhatsApp was down for some users in India for just over an hour on Monday. Users were unable to log in to a new device due to persistent errors.
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Himani Jha
Himani Jha is a tech news writer at Digit. Passionate about smartphones and consumer technology, she has contributed to leading publications such as Times Network, Gadgets 360, and Hindustan Times Tech for the past five years. When not immersed in gadgets, she enjoys exploring the vibrant culinary scene, discovering new cafes and restaurants, and indulging in her love for fine literature and timeless music. View Full Profile
