Product is good for a beginner smart TV. Bad service from Amazon. It was purchased under emi but the same has not been communicated to the bank.
No calls from Kodak for the demo as it is not Amazon's responsibilities to arrange for the demo. Got an update from Amazon that you will get a call from them in 24 hours and installation will be done. But last 72 hours no calls came in.
TV delivered on 15th August, as per installation policy of 72 hours, not received call for installation till date and kodak customer care number is invalid. Only god will know after installation if any problem in product were to contact. Please check and revert asap.
It’s the worst experience ever . YouTube app is not working and I have been promised by Kodak to look into it and it doesn’t happen. Nobody comes even after emailing and waiting
a great disappointment for us . the TV which is delivered is not working at all. and nobody could respond to the complaint seriously. I think there is big mistake from the part of amazon.
Order delivery on time and installation person arrived on time with phone appointment but he did not know how to show the installed feature of smart tv as shown in advertise on AMAZON such as NETFLIX not working inspite of log in, HOT STAR not being login, and other feature, he was unable to show any smart function except youtube, he also said that he never installed smart feature on any tv. Very bitter experience.
Please check product , before packing.
Worst purchase experience. Installation by jeeves was a nightmare. Promised installation within 48 hrs but took more than 10 days. However Amazon assured that return policy will commence only after installation or else i would have returned the tv. Jeeves should be blacklisted for their inefficieny. Comming to the tv the wi fi reception has scope for vast improvement. Sound.... Needs a home theatre for audio to be heard if few people are around. Picture quality is average
Bought this TV for my room specially for Netflix and Amazon Prime. Installation was done on time and the installation staff was well trained and on time. Perfect rating for that. Once the installation was complete, the channels were playing normally but the main reason because of which we had purchased the smart TV netflix,amazon prime play etc were not working at all and the apps which were pre installed were crashing. After several attempts of trying to reinstall the app or deleting the app, I finally had to give up. Started the refund process which was quite a task as its an electronic item and returning that after installation is difficult. My suggestion is rather go for some other running brand, may be like a MI tv compared to this.
Purchased this TV At 15k, 1. unbelievable price for this segment 2. Sound quality is best 3. Lot of room for improvement in smart features 4. Prime video can play but have to face lots of issue in navigation 5. Jio TV doesnt run on this platform, 6. Casting feature works quite well My recommendation if you have low budget and want to enjoy features of smart TV this is best product in market considering ROI
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