Asus ROG Zephyrus M GU502GU

user review

• Bent screen and yellowing

  Sarbartha Das on Amazon.in | 14-01-2020

  Dear Amazon, I am extremely disappointed with the product. The return window was closed so I could not find a way to return to product. There is severe yellowing of the screen at the edges and a side of a laptop is slightly bent which is hardly noticeable. Only after I realised the yellowing I looked into the build of the laptop screen and discovered that it was bent. As a loyal customer of Amazon and Asus this was not expected at all.

• System not working

  Amazon Customer on Amazon.in | 14-01-2020

  After installing Autocad 2010, system hanged and never loading

• Bent screen and yellowing

  Sarbartha Das on Amazon.in | 14-01-2020

  Dear Amazon, I am extremely disappointed with the product. The return window was closed so I could not find a way to return to product. There is severe yellowing of the screen at the edges and a side of a laptop is slightly bent which is hardly noticeable. Only after I realised the yellowing I looked into the build of the laptop screen and discovered that it was bent. As a loyal customer of Amazon and Asus this was not expected at all.

• Bent screen and yellowing

  Sarbartha Das on Amazon.in | 14-01-2020

  Dear Amazon, I am extremely disappointed with the product. The return window was closed so I could not find a way to return to product. There is severe yellowing of the screen at the edges and a side of a laptop is slightly bent which is hardly noticeable. Only after I realised the yellowing I looked into the build of the laptop screen and discovered that it was bent. As a loyal customer of Amazon and Asus this was not expected at all.

• System not working

  Amazon Customer on Amazon.in | 14-01-2020

  After installing Autocad 2010, system hanged and never loading

• Awesome performance lacks features for price.

  nitin p. on Amazon.in | 04-12-2019

  The design look are really good but there are certain cons which i would like to put forward. 1. No web cam 2. Touch pad is good bt not so great 3. No touch screen for the price 4. No fingerprint scanner 5. No thunderbolt 3 6. No card reader My observation is that the charging holding capacity is quite less than what is claimed.

• Awesome performance lacks features for price.

  nitin p. on Amazon.in | 04-12-2019

  The design look are really good but there are certain cons which i would like to put forward. 1. No web cam 2. Touch pad is good bt not so great 3. No touch screen for the price 4. No fingerprint scanner 5. No thunderbolt 3 6. No card reader My observation is that the charging holding capacity is quite less than what is claimed.

• Awesome performance lacks features for price.

  nitin p. on Amazon.in | 04-12-2019

  The design look are really good but there are certain cons which i would like to put forward. 1. No web cam 2. Touch pad is good bt not so great 3. No touch screen for the price 4. No fingerprint scanner 5. No thunderbolt 3 6. No card reader My observation is that the charging holding capacity is quite less than what is claimed.

• Powerful gaming laptop which can substitute as your daily workhorse

  Ashish S Panicker on Amazon.in | 28-10-2019

  My primary use for this is as a work laptop that can play games. Unlike the older gaming laptops with red and black look at me design this is unassuming and I love the finish and build quality of this laptop. The high refresh rate display is very good and will be more than satisfactory most types of users. The keyboard has a decent travel with good feedback and you can type in this for very long. The keys are not curved but has a soft feeling on your fingertips. RGB lighting is a nice feature to have but while using the static effect, armoury crate software which manages the RGB lighting switches the colour back to red once the keyboard goes to sleep and the keyboard gets very hot while gaming especially the first four rows. The trackpad is good but its small and I would recommend using a USB mouse. The palm rest area has a non-glossy matte finish and will pick up fingerprints very fast The speakers are in the underside they sound ok but lack details. If you are gaming the fans will go into turbo mode and it will sound like a jet engine firing up, so use a decent noise cancelling headphone also, it gets hot super-fast, so if you want to game for long then buy a laptop cooling pad. Battery is good for 3 - 4 hours with some video, music and lot of work, if you want to work for long hours then keep the charger handy and boy the charger is huge. The charging point is placed at a very odd place and the cable can get hot by the hot air pushed out from the laptop. Overall, I am happy and satisfied with this laptop as its fits my needs perfectly. The only problem I faced was that when the product arrived it was missing its charger and the whole laptop was covered in fingerprints and it didn’t have any plastic covering. The packaging was abysmal, and I had it replaced. The replacement took 6 days to complete and new one had proper plastic covering and everything a new laptop should have. But the packaging was still the same, no padding or protection whatsoever.

• Powerful gaming laptop which can substitute as your daily workhorse

  Ashish S Panicker on Amazon.in | 28-10-2019

  My primary use for this is as a work laptop that can play games. Unlike the older gaming laptops with red and black look at me design this is unassuming and I love the finish and build quality of this laptop. The high refresh rate display is very good and will be more than satisfactory most types of users. The keyboard has a decent travel with good feedback and you can type in this for very long. The keys are not curved but has a soft feeling on your fingertips. RGB lighting is a nice feature to have but while using the static effect, armoury crate software which manages the RGB lighting switches the colour back to red once the keyboard goes to sleep and the keyboard gets very hot while gaming especially the first four rows. The trackpad is good but its small and I would recommend using a USB mouse. The palm rest area has a non-glossy matte finish and will pick up fingerprints very fast The speakers are in the underside they sound ok but lack details. If you are gaming the fans will go into turbo mode and it will sound like a jet engine firing up, so use a decent noise cancelling headphone also, it gets hot super-fast, so if you want to game for long then buy a laptop cooling pad. Battery is good for 3 - 4 hours with some video, music and lot of work, if you want to work for long hours then keep the charger handy and boy the charger is huge. The charging point is placed at a very odd place and the cable can get hot by the hot air pushed out from the laptop. Overall, I am happy and satisfied with this laptop as its fits my needs perfectly. The only problem I faced was that when the product arrived it was missing its charger and the whole laptop was covered in fingerprints and it didn’t have any plastic covering. The packaging was abysmal, and I had it replaced. The replacement took 6 days to complete and new one had proper plastic covering and everything a new laptop should have. But the packaging was still the same, no padding or protection whatsoever.