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It took me two replacements to receive an unbroken aquaguard. Have been using this one from last 3 months. It seems there is an inherent design defect with this model. The upper cover does not completely close in order to prevent small ants, spiders getting into it. So, even though the purified water gets collected in the container you could be drinking impure water. Today I found minute insects and hence writing this feedback. I am also raising this with Eureka Forbes.
Very nice RO Water Purifier, very pleasant taste of water...product at Reasonable price...Fast delivery...fast installation....all was great...Thank Eureka. Forb...and thanks Amazon...
Product is not at all worth spending 20k, quality us very poor and performance is also not up to the mark. Defective product supplied and companys call centre phone never connects. Asked for return but till date also that has not happened.
For a family of 4 members this acuaguard is good enough and satisfying. Only little concern is packing that only a filmy plastic covering is not good enough for transportation hazards. I received the item in the white cover partly broken which I managed to fix by using some superglue. So, I request the seller to improve the packaging so that the customer is satisfied.
Got the product on scheduled time. Delivery box was little deformed but not any damage to item due to sufficient cushion inside. its ok considering the item came from Jaipur to Coimbatore, TN. Called for installation and done next day. No issues no leak but heard some light scratchy noise at the back while it's filtering. Service man told its due to filtration process. Otherwise everything is good. Go for it... ☺️☺️☺️ I feel the price is too high...
I brought this product just a month ago and now its motherboard is gone! It's been already 8 days since I raised a complaint service request number 2013586262. An utterly incompetent service person came home with WRONG spare part who was struggling to connect the system together. His trial & error approach of connecting the water pipes inside the system got me worried. Till date after 8days of me raising a complaint, my aquaguard is not working!!!
Awesome product but maintenance is heavy..
RO water quality is super. The only gap is the type of Tap provided. Not easy to access and the flow of water is very less.
Very worst installation services after a week of delivery also.. poor response from installation team. Daily telling different person n nobody is coming for installation.
Pleased with the purchase, however, compared to the price, I did expect a better finished product with refined materials for the body parts. For installation, initially I couldn't get through the number of the customer service for some reason but after opting for second option which is to send text to a number provided, they got in touch with me, it was smooth sailing from there on. The technician arrived within 2 business days as they said, the technician was efficient and prompt with his work.
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