वोल्टास 1.5 Ton 3 Star Inverter Split एसी (183V CZT)

Tata products always had a good response they once again proven here. The presentation of product and description were fabulous. Service engineer was also good they're very sound at technical part. Coming to energy efficiency, somehow still we weren't clear this portion, because they said it is Inverter AC but we got huge power bill.

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The AC is good, but after sales service and installation are very poor. After using it for two weeks water started leaking from the front unit and i requested for service. one week down the line no body has turned up. Even the initial installation was not good. he could not mount the internal unit perfectly and hence there is a gap between the wall and the unit. POOR Servie!!!

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this is first time i have purchase any high value product from Amazon. we received AC on 23rd May 2019. installation completed on 26th May 2019. From Day 1 chilling is not as expected. when we ask to voltas engineerwho came for installation they told that once gas start rotating it will give you more chillness. but we never feel that chillness. at last we raise complain with voltas request number - 19061422878. Engineer visited and on 17th June gas was refilled. reason given by voltas engineer is that due to one part gas was leaked. damage part was find out from inside of outer unit. Today on 24th June 2019 again we are facing same issue. and i have raise complain request number - 19062410050. it is a product defect. when i reach out to Amazonexecutive has confirmed that amazon also have QA for product and after QA pass only product deliver to customer to replace the product they refuse it. so my question to amazon is why your QA does not able to find out this faulty product or fault in product? so now i am escalating this matter by sending an email to voltas and amazon on following email ids. vcare@voltas.com resolution-in@amazon.in One advise to new AC buyer : never trust on what company engineer said. if you find anything is not up to the mark pls escalate it on top priority. ask amazon to replace the faulty with new one. in this case i am not satisfied with Amazon and Voltas. this is again i am updating my review for Amazon and Voltas both on 30th June 2019. yesterday night again there was no chilling. within just 1 month 1 week this will be my third complain for voltas and now i have serious doubt on QA dept of Amazon also. Within 1 week from second complain in voltas same issue happen again. First time fault was in outer unit Second time fault was in inner unit and after second complain, still there is an issue with product service. this is seriously not good for Amazon and Voltas both. AS A CUSTOMER I AM NOT HAPPY WITH BOTH AMAZON AND VOLTAS.

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I bought this product on amazon, they delivered on time and one technician called me and said he is from voltas and want to install my newly purchased AC. He showed lot of interest and came early and installed, i wondered why this hurry, basically they want to sell the add on's like stabilizers. Within 10 days AC stopped Cooling, initially i thought its winter and some mode change issues. Later i figured out it doesn't have cooling gas in it. Raised a complaint with voltas, they sent a engineer after 5 days, he too came at 7 pm in the night and started asking for sun. He literally asked for everything including hot water. Later he claimed he fixed everything, next day again it stopped working. I wondered how can i guy ca fix something in night. He did shoddy job. Again after repeated pathetic calls to Voltas customer service, another technician came and he didn't even know how to inspect. Its been 20 days still no work done on it. Voltas service center still keeping my ticket open, i wonder whether they have any SLA for any service. Worst case, they are trying to close the ticket stating my mobile is not reachable, while clearly they never called me. I tried calling some 4 technicians they never turn up. Voltas product and customer service is really pathetic. Dont buy anything online. I doubt this is genuine product.

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First of all let me you. I like the design a lot. Though it’s 1.4 the cooling is very efficient. Fan is bit noisy if you put it on 3. On level 2 the noise is less. Sleep mode is an absolute silence. Installation: i think I’m very lucky here, most of the installations would happen only on 2nd, 3rd or 4th day of the product delivery but in my case, it just happened after an hour of the delivery. ⭐️⭐️⭐️⭐️⭐️ For the installation. Technicians: Well knowledged technicians from Voltas and each product was installed with utmost care and there is no wire hanging. ⭐️⭐️⭐️⭐️⭐️ For technicians. Over all i am satisified for now.

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Please donot purchase voltas ac, i am purchased this ac with in 1 month it malfunctioned and worst service facility provided by voltas .They r selling damaged ac with high discount.mob no-7751985154

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In 2 weeks after installation, the outdoor unit stopped working. God knows what happened ! Third class service by the installation team. Never buy electrical appliance from online.

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I purchased this AC last week and it has been running nice,good cooling,no noise and everything is in place.It depends a lot on the person who installs it.I used one my old known AC guy instead of company provided installation. If installation is proper,it should work fine,Plz let me know if any questions.

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Worst product ..technician not came up to 8 days...and behaving very rudely..so dont buy any tata product...

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Faulty product. Replaced the product one time but got the same fault with the product of water leakage from indoor side. Paid twice for Installation and paid once for uninstallation. Really felt bad about getting this faulty product. Got drain pipe inside the package at the first time but second time it was missing so needed to but at extra cost of RS.300 that too Amazon denies from paying the pipe charges. Over all apart from AC price I paid around RS.6000 extra. Too dissapointing from Amazon

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