|Help for Help?
Q. Whenever I try to open a help file for example, 'cfbooks.chm' from the 'C:Program FilesMacromedia Macromedia 8Help' folder, I get the following message:
"Cannot open the file: mk: @MSITStore: C:Program FilesMacromediaMacromedia 8Helpcfbooks.chm".
This message is being displayed for all help files with the .CHM extension.
Goutam Ghosh, Orissa
This problem occurs in Windows 98. It happens when the 'Hhctrl.ocx' file version is wrong. To resolve this problem, you will have to extract and register a new copy of the 'Hhctrl.ocx' file. Follow the steps below:
Step 1. Identifying the version of Hhctrl.ocx
Go to Start > Settings, and click 'Folder Options'. Click on the 'View' tab, then check 'Show all files'. Now clear the 'Hide file extensions for known file types' checkbox and click OK. Look for 'hhctrl.ocx' - in the 'Look in' list, click 'My Computer'. In the list of items that are found, right-click on the Hhctrl.ocx file in the C:WindowsSystem folder, and click 'Properties'. Click on the 'Version' tab and note the number that is displayed next to 'File version'. The version of Hhctrl.ocx included with Internet Explorer 5.0 or Internet Explorer 5.01 is file version 4.73.8412.
Step 2. Obtain a new copy of the Hhctrl.ocx file for the version of Internet Explorer that you have, to the WindowsSystem directory.
If Internet Explorer 5 is installed, extract a new copy of Hhctrl.ocx from your Windows 98 CD-ROM. To extract the file, go to Start > Run. Type in "sfc" and press [Enter]. This launches the System File Checker utility. Select 'Extract one file from installation disk', enter "hhctrl.ocx" in the dialog box and click 'Start'. In the next dialog box, enter the path to the Windows 98 installation files in the 'Restore from' dialog box and the path to the System directory of Windows in the 'Save file in' dialog box, and click 'OK'. You will then see the dialog "The file has been successfully extracted." Click OK to complete the process and restart the computer if prompted.
If a different version of Internet Explorer is installed, extract a new copy of Hhctrl.ocx from the Hhupd.cab file from the Internet Explorer installation files, or install the latest update for Windows HTML Help.
To register the Hhctrl.ocx file, do the following:
Quit all running programs. Go to Start > Run. Type in "regsvr c:windowssystemhhctrl.ocx" (assuming that the file is in c:windowssystem), and click OK. The following message should appear:
"DllRegisterServer in c:windowssystemhhctrl.ocx succeeded."
Click 'OK' and restart your computer.