Guide to get support for Aakash tablet PC after pre-order

By Kul Bhushan | Published on Jan 01 1970
Guide to get support for Aakash tablet PC after pre-order

The ultra low-cost tablet Aakash a.k.a UbiSlate 7 has consistently made it to the headlines over the past few weeks. Recently, sales had hit a record 1.4 million pre-bookings, arguably becoming India’s most popular tablet so far. DataWind, the developer of the low-cost tablet, are going to set up three new factories in the country in order to meet the massive demand. The upgraded version of the Aakash tablet, UbiSlate 7 , has also sold out till February, and you may have to wait another few months to lay hands on the tablet.

The popularity of the Aakash tablet is indubitable. However, in our previous coverage of the Aakash tablet, we had criticised DataWind’s evidently poor support system. A number of people are unable to locate their Aakash bookings or didn’t know how to cancel their bookings. Many users have also complained about delays in delivery. The revision of the tablet names - Aakash is now UbiSlate 7 and Aakash 2 is UbiSlate 7 - has added to the confusion. Well, if you are also among the baffled Aakash enthusiasts, we have got a few pointers for you.

There are two official DataWind websites, dedicated to the Aakash tablets --- www.aakashtablet.com and www.ubislate.com.

Aakashtablet.com features all the important information with regards to the Aakash a.k.a UbiSlate 7. If you want to check out the UbiSlate 7 specification details, click here.

The UbiSlate.com has all the details about the much-awaited Aakash 2 tablet. The website is more detailed as compared to the aakashtablet.com. The UbiSlate site has details about the UbiSlate 7 specifications, features and accessories.

Both the websites have DataWind’s helpline no. 1800-180-2-180.

You can send your queries at supportin@datawind.com

Also, you can contact DataWind directly at their contact us page. All you have to do is fill up the basic information with your query. Visit DataWind’s contact us page here.

If you have booked your Aakash tablet through NCarry.com, you can contact them via their helpline number – 1800-103-3155. It’s notable that the helpline no. is open from 8am to 8pm.

Unfortunately, neither DataWind nor NCarry.com has any online tracking system for the Aakash booking. Hopefully, DataWind works on overhauling its support system and ensure users are not left in lurch after booking the tablet.

If the above information does not help you get answers to your Aakash queries, try your luck at our forum, or share your experiences with other Aakash enthusiasts in the comments section below:

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Kul Bhushan

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