Pickup service requested on 30th Oct 2018 Service REF: 8BAIE8VUDG Example REF: 187819, 195900 This is in ref to the multiple complaints reported to your support center and spoke to no. of executives and senior executives Abdul, Kumar, Gaurav etc till date they have not been able to assist. I gave my phone for service on 31st oct 2018 as the phone was under warranty, a person from Servify came to pick the phone and assured that the device will be taken care. On 5th night when i came back from office and checked the Servify portal it clearly stated that the device has been delivered and received by me with signature D.dhurva and that's definitely not how spell my name.I had been struggling with your call center people as every day they ask me to call them after 24- 48hrs. This has been ongoing for over a month now and there has been no action taken that i could see. Today finally one of the executive had confirmed that the device was delivered on 5th but my question is how can someone dare to do such thing. Without my consent how can you get my signature done, without even checking the identity of the person and how carelessly you can deliver such a valuable stuff without even informing me. From 6th nov 2018, i have been chasing this issue and now its 27th nov 2018. I definitely cannot struggle any further with you people, when there is no update after calling for more than 20times and spent 30-40 mins on every call i made. What is the use f such a support team and managers. Many times i spoke to call center sr. executives and requested them if i could speak to their lead or manager but no one transferred the call moreover they fooled me many times telling they are senior executive and later i got to know there are only one or two senior executive. But today was the heights of ignorance where during the call was transferred to senior executive there was no response i could hear the noise on the phone but the person is not responding. Tired of all the attempts now, one more thing i would prefer to notify you that in the service center they had confirmed that the phone is dead and they swapped the device, mine was a new device just a couple of months old how can you swap my device with an old device, this was informed by one of the executive of your call center. I am left with no choice apart from filing an FIR against Tenor and registering a case in consumer court because you guys deserve this. A customer cant be this patient but you guys have tested it to the extreme.
Please Read Carefully. I'm GIVING UNBIASED REVIEW. I purchased it for 6,999. Good deal via Price wise. Unfortunately I got defective product i.e SIM TRAY MISSING. Which Suggest TEN don't do FINAL QUALITY CHECK Before Boxing product. So There's risk of getting defective product. I got my product replaced after 6-7 days. Had to call Customer Care repeatedly each day, i can't say more otherwise my review won't be posted. I hope you get idea replacement was much painful. SO, FOR YOUR OWN SAKE, DO VIDEO RECORDING WHILE OPENINGUNBOXING TO BE ON SAFE SIDE. Now, PHONE's REVIEW. SOFTWARE-610. Let give 10or some credit, they are working on their software improving Bug fix etc. there still WIFI connectivity issue Display- 910. It won't get scratch easily. unless scratched by very sharp object. I tested my phone with my nails, NO DAMAGE. Display Color is sharp and clear. Extreme good for 6.9K price. SOUND- 710. My Mi A2 Sound much better than this. but 10 or G's not bad either,ITS GOOD. you won't have any complaint about it. Camera-210 Sorry to say. It fails big on camera. You will be truly disappointed. and Camera app is unpleasing. Battery-810 I Tested. Battery will last almost 2+ day with 2minute screen usage. i.e if you won't use phone for 2 day. With youtube, Instagram, browsing, and all other normal uses it will last 7-12 hours. Not bad if you ask me. SPEED-810. speed wise its like Maruti 800, i10,120, honda city, baleno etc but not like Ferrari, Audi, Mercedes You got picture ? it will handle your all normal task. My Opinion= By only if you can manage without good camera and its available for 6999 or less. 4GB, 64GB and looking for phone which can last 1yr-1.5yr.
Service center does not support properly, they took minimum 15 days for any repair. That means if your phone damage for any simple reason it will take more than 15 days to be okay. If you have another phone then buy it otherwise it is not good for a middle class man. Also it's double camera is false and when you try to click selfies with a selfie stick then it's unable to click photos when beauty mode will on.
Brands like xiaomi and other offering sd 450,430,425 at this price point but at a price of 5999 i purchased its unbeatable deal this phone's Hardware is awesome also got oreo update without any problem but something to notice as it's not a big brand phone's software it's optimised that good so that is a con selfie cam is just epic but rear one isn't good the screen pannel isn't that much bright but it's not bad also at this price no comparison no complaints just go for it. Okey one thing to keep in mind many people are shouting for service how many people are satisfied with Xiaomi and OnePlus's sevice does they provide you one day service?or they also take time remember one thing when Xiaomi came here they also don't have service centre but they are now much better side so give a chan to this small brand also!!! Service is worst for almost every brand except Apple and Samsung though people buying other brand phones so go for it
Phone is value for money. Got a defective piece in first delivery but got it replaced timely. Thanks to Amazon India for good service. Battery very good. Processor, RAM, Storage are good. Camera quality is average. I like Dirac Sound technology it has, but my phone's ring volume not getting low even at 1st volume level, although its working for media. Design of phone is not that good due to body to screen ratio.
First of all thanks to Amazon and sellerDarsitha Electronics for hassle free quick delivery. Generally a phone has so many features we cannot mention all of them in a brief review. In short it can be break down to 6 parameters every one should look out for 1.Build & call quality 2.Latest OS 3.Cpu, Ram & Rom 4.Battery & Sound 5.Display & Camera 6.VFMvalue for money & After sales care Ten or G has 1.Slim & curved 2.5d glass.Suppots volte. 2.Noughot 7.1.2 upradable to Oreo 8.1 3.Snapdragon 626 with 2.2ghtz clock speed. 4.4000mah. Speaker is loud enough. 5.5.5"FHD with Corning Gorilla Glass3.13+13MP dual rear & 16MP front cameras. 6.Great value. It can improve in after sales department in coming days since it's an Amazon exclusive product. Final Verdict: Purchased in Great Indian sale with good discounts.Quickly updated to Oreo. It is working with great speed thanks to SN 626. Battery lasts for 1.5days with moderate use. Fingerprint scanner is quick. Overall a nice phone to purchase in 10k budget as it can handle day to day tasks very easily.
Pure android experience without bloat ware. Works without any lag. I have another Mobile with SD 820 processor but this mobile performs even better than that. It's better than any mobile in the market in this price range. Pros: display, build quality, secondary camera, plays 4k videos without lag, 4k video recording possible with 3rd party camera apps,Huge Loudspeaker volume, Oreo 8.1 available as ota. Cons: Good primary camera but not great, power button access is little difficult as it is above volume rockers. No type C port
Let me begin by mentioning that I got this smartphone for INR 6300- 7000 - 10% HDFC discount. So, my review will be based primarily on the price point. 1. Battery - 4000 mAh - No issues there. It's great. 2. Processor - Snapdragon Octacore 626 - It handles whatever you throw at it. I haven't experienced any lag. 3. Internal Memory and RAM - 4GB64GB for 6300- :D 4.Graphics - Adreno 506 - I played Pubg on "Smooth-> High Framerate" and "Balanced-Medium". No lag or frame drops. Experience on Asphalt 9 - high setting wasn't upto the mark. 5. Fingerprint Scanner, OTG, Bluetooth and other stuff - It all works just fine. 6. Display - Full HD display 1920X1080 - A big thumbs up. 7. Design - It is a pretty ordinary design, rather , compared to newer bezel-less smarphones it feels like a dinosaur. And there's no buttons on the bottom bezel. It's all on screen. But eh, I take another look at the price and let it slide. 8. Camera - The only thing I absolutely hated on this phone. It's bad. Plain and simple. The front camera is decent but dual real camera is outright crap. 9. OS - Oreo update available. Stock android experience. That's good. 10. Sound - it's just ordinary. Get a good pair of earphones and you are good to go. 11. Network and call quality - It's on point. No problem. Long story short- If you want to gift this phone to your parents or you need a budget phone that you can do daily stuff on and game a bit, albeit on medium settings and don't care about the camera, then this phone is the one for you. Hope this helped. :
Definitely a worth for the money spent on this phone. Stock android UI is smooth as butter. Operating is faster with 3gb ram and no lags. Camera is very good at this price range. Don't know much about their support but liked the phone very much. Build quality is very superior. Curved glass looks classy and no screen guard is needed as it's Gorilla glass protected. Battery is awesome. Got it at a very good deal . Cheers
Not worth it. Poor touch Service center is not accepting phone as company is not providing parts. Phones are lying with service centers for months together without resolution
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