OpenAI confirms ChatGPT will stop working on WhatsApp from this date

If you are somebody who uses ChatGPT on WhatsApp, there is bad news for you. OpenAI has officially announced that its popular AI chatbot will no longer be available on WhatsApp starting January 15, 2026 after a change in WhatsApp’s policies and terms.

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In an official blog post, OpenAI stated that it was “thrilled to see more than 50 million people chat, create, and learn” via ChatGPT on WhatsApp, but confirmed that the service would be discontinued early next year. The company described WhatsApp as a natural home for everyday creativity and curiosity due to its simplicity and familiar interface, but said it had no choice but to comply with new policy restrictions.

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“While we would have much preferred to continue serving you on WhatsApp, we are focused on making the transition as easy for all of our users as possible,” OpenAI said in the post.

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The company recommends that users migrate their chats to the ChatGPT app, which is available on iOS, Android, and the web, as well as ChatGPT Atlas for macOS. These platforms also provide additional features such as voice conversations, deep research tools, and file uploads, which are not available on WhatsApp.

To save chat history, users can link their contact number to their ChatGPT account by visiting 1-800-ChatGPT’s contact profile on WhatsApp and clicking the link provided. When you link it, the existing conversations will be displayed in the ChatGPT history. However, OpenAI cautioned that WhatsApp chats will not be automatically transferred after the deadline because WhatsApp does not support chat exports.

It should be noted that the OpenAI chatbot will remain available on WhatsApp until January 15, 2026, with OpenAI intending to send reminders to users before the transition takes place.

“We recommend linking your account soon to maintain your history,” the company advised, stating that users who fail to do so before the deadline will lose access to their prior WhatsApp chats.

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Ashish Singh

Ashish Singh is the Chief Copy Editor at Digit. He's been wrangling tech jargon since 2020 (Times Internet, Jagran English '22). When not policing commas, he's likely fueling his gadget habit with coffee, strategising his next virtual race, or plotting a road trip to test the latest in-car tech. He speaks fluent Geek. View Full Profile