Huawei Honor 6
Oplus XonPhone 5
Samsung Galaxy Alpha
iBall Slide WQ32 tablet
Xiaomi Redmi 1S
Asus Zenfone 6
Asus Zenfone 5
HTC One (M8)
How to shop smarter online to get best prices, discounts
Xiaomi Redmi 1S tested after OTA update
iPhone 6 Plus vs Galaxy Note 4 vs Nexus 6: Specs Comparison
SignEasy lets you sign documents digitally on your phone or tablet
All you need to know about the Asus Nexus Player
How tech is taking football to the next level
Classic FPS games are a dying breed
Slowly gathering steam...
The obsession within
Carmick Shift: Can John Carmack and Oculus Rift change the world?
Gmail v5.0 for Android to bring Yahoo and Outlook account support
Samsung eyes India's 4G mobile market
Sony Xperia Z4 specs leaked, expected to launch in March
Facebook may beat YouTube to become top video sharing site
Vu 65-inch 4K UHD Smart LED TV launched at Rs. 2,24,900
Moto G 2nd gen launched, available from midnight at Rs. 12,999
Xiaomi goes for the kill, prices Redmi 1S at Rs. 5,999 in India
Xiaomi lists Mi3 cases and power-banks on Flipkart, offers 10,400 mAh powerbank for Rs. 999
Moto G2 expected to be announced on 10 September
Motorola Moto X (Gen 2) smartphone, Moto 360 smartwatch announced for India
Dell Inspiron 11 3000 2 in 1 / Core i3 4th gen
Dell Inspiron 13 7000
Spice Stellar 524
HTC Desire Eye
HP Envy 15-k006tx
How to use Intel Perceptual Computing SDK for human-robot interface
How to use touch gestures to Influence Physics Parameters using TouchScript
Case Study: How to adapt multiple input methods on Intel based hybrid devices
How to fix Nexus 4 power button issue
How to customize Android security using SEAndroid
How to get started with OpenCL on Android OS
How to use Intel Cilk Plus to speed up your Android application
Tutorial: How to implement H.265/HEVC for Intel Atom Based Android Platforms
How to implement Gesture Sequences in Unity 3D game engine via TouchScript framework
How to use Native Library Compression SDK for Android apps
Digit News Update [20 OCT 2014]
Pentax K-500 Camera Review
Lenovo launches Yoga 2 series tablets
Apple unveils ipad air 2 and the ipad mini 3
Intel's New Product Line
5 apps to get the Android Lollipop look on your smartphone
Top 10 value for money phones to buy from 6K to 20K
Apple iPad Air 2 vs. Google Nexus 9: Specs comparison
Lenovo Yoga 2 tablets: Hands on
Nexus 9: A look at Google's new tablet
Of late we have seen a flurry of low-cost tablets, ranging from the latest ClassPad to Beetel's Magiq series. However, none matched the massive popularity of the Aakash tablet, also touted to be the world's cheapest tablet. The Aakash a.k.a UbiSlate 7 sold out less than a week after it was released online. According to reports, bookings of the Aakash tablet have soared to 1.4 million units just two weeks after it was put on sale via shopping site NCarry.com.
The massive response from the public prompted DataWind, the makers of the Aakash tablet, to set up three new factories in the country to meet the demand. The UbiSlate 7 , the upgraded version of the Aakash tablet, has also got a similar response from the public. The upgraded tablet, also dubbed as the Aakash 2, sold out till February.
The ultra low-pricing of the tablet has definitely played a pivotal role in boosting the public interest. But it's pretty clear DataWind never anticipated such a mammoth response. The company had delayed the delivery till mid-January after the booking for the Aakash continued to soar. Unfortunately, DataWind's unpreparedness has caused a lot of problems to the users, who are struggling to track the status of their order or confused where and whom to contact.
Much of this was evident when users flooded our recent Aakash stories with their booking inquiries, seeking status of their pre-bookings. While many sought guidance on cancelling their bookings, several others looked for detailed information on the new device.
a screen shot from our comments section - users looking for information on Aakash
DataWind has two websites – aakashtablet.com and ubislate.com and a helpline number – 1800-180-2180 for assisting the Aakash enthusiasts. However, the help seems paltry and is apparently not reaching out to the public. It would have been really great had DataWind reached out to such users and provided them better support. The UbiSlate 7 is originally aimed at the young students, and without a proper support system it's unlikely to fulfill its purpose.
The Aakash tablet has already seen various delays previously and is still hitting various obstacles. Though the delays haven't slimmed down the volume of pre-bookings, a poor support system may dent the reputation of the Aakash/UbiSlate in the long-term.
Do you also think DataWind needs to overhaul its support system? Let us know in the comments section below: