The Telecom Regulatory Authority of India (TRAI) in its latest guidelines has asked the telecom operators to ensure standards of quality for wireless data services.
According to the “The Standards of Quality of Service for Wireless Data Services Regulations, 2012”, the telecom regulatory body has made it mandatory for every cellular mobile telephone service provider or unified access service provider to conduct tests to cover the entire geographical area of coverage of different data services in the licenced service area.
The regulator has also asked the service providers to meet the quality of service benchmarks set for the wireless data services in respect of parameter such as provision or activation of data services, successful data transmission download/upload attempts from a test server, minimum download speed from a test server covering all tariff plans, average Throughput for Packet data from a test server for all tariff plans, latency for data services from a test server, PDP Context Activation Success Rate and data drop rate.
“It has also been mandated that service providers have to publish at its website, the details of all data services offered, along with their tariff, clearly indicating the cities and towns where such data services and tariff plans are applicable. The service providers shall not offer new data services or modify the existing data services or tariff (s) without prior publication at its website,” says the TRAI in a release.
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